Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. We recommend guests plan their route in advance, especially when navigating the A38 motorway. Contact reception for the most up-to-date traffic information. Please contact reception if you plan to arrive later than 23:59 on the day of arrival as accommodations will only be held until this time and may be subsequently cancelled. The resort reserves the right to refuse your check-in or to terminate your stay where any Guest(s) is displaying anti-social behaviour. Our anti-social behaviour policy is available on request. Additional fees apply for the use of certain resort facilities. All Special Requests are subject to availability and cannot be guaranteed. Adapted accommodations are subject to availability. Please contact us if you have any accessibility requirements that you wish to discuss. It is recommended you take out independent travel insurance for both domestic and international travel to cover you for any medical emergencies and/or loss incurred due to being unable to occupy your accommodation. The resort operates an ongoing improvement programme, so refurbishments may be taking place throughout the year. While the resort endeavours to keep noise and disruption to a minimum, there may be some disturbance to our Guests. The cleaning schedule for your accommodation may vary depending on the length of your stay. The number of Wi-Fi devices may vary depending on your accommodation type. This property will not accommodate hen, stag or similar parties. The images displayed are representative of the room category. However, the actual room you are allocated may differ in terms of layout, furnishings, or view. Bookings of five or more rooms are subject to the group booking Terms and Conditions.
