In the event of an early departure, the property will charge you the full amount for your stay. Please inform Complejo Turistico Los Hualles in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Swimming pool #1 is closed from Tue 31 Mar 2026 until Tue 01 Dec 2026 The front desk operates from 08:00 to 22:00 daily. Guests arriving outside these hours must inform and coordinate key collection with the property in advance. Keys must be returned to the front desk. Lost keys will incur on a charge of USD $30 or CLP $20,000 Of planning to pay using an international credit card, the property recommends to bring cash in USD (as sometimes the POS connection presents some problems). The swimming pool is reserved for guest use only. Non-guests using the swimming pool will be fined accordingly. Hot Tub use must be reserved a minimum of 8 hours in advance. Cots can be requested in rooms and are subject to availability. Bungalows cannot accommodate a cot. Breakfast is served from 09:00 to 10:30 everyday all year round. Please note the restaurant operates during the summer and winter seasons only.
