SEETELHOTEL Ostseeresidenz Bansin

Strandpromenade 33, Heringsdorf, 17429, Germany

+ 83

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Fast facts

Check in from:
16:00
Check out before:
10:00
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Airport shuttle
Pool
Non-smoking
Pets allowed

More about SEETELHOTEL Ostseeresidenz Bansin

SEETELHOTEL Ostseeresidenz Bansin

Offering direct access to the sandy beach and a spa with large indoor pool, this aparthotel in Bansin is ideal for exploring the Baltic Sea island of Usedom.

Ratings and reviews

Cleanliness4.3
Location4.6
Service3.7
Rooms3.9
Value3.7
Sleep quality4.0

Traveller reviews

Mentioned by travellers
Solo traveller

Comment: 24 Sep 2024

Quite a novel experience staying in a capsule and loved the privacy and USB ports and universal socket. No snoring noises though the plastic doors create a din whenever someone slides it open and close. Not sure if the bathrooms were in use or barred from use but a few seem to be perpetually locked. Shower stall may be a little tight and no rack such that toiletries can only be placed outside the shower stall. Nice kitchen. All dishes to be washed and placed in dish washer for disinfection. Only grief was no hair dryer. ISK 1000 to rent a towel seemed exorbitant but not uncommon in Iceland.
Business traveller

Comment: 24 Sep 2024

Stayed in: Sep 2024

DISGUSTING, UNHYGIENIC, GASLIGHTING STAFF, STAY AWAY!!!

1star is too much!!!! I am absolutely appalled by the way I was treated by thi Hostel. My stay was disgusting, and their response to my legitimate complaint was nothing short of gaslighting.
Upon checking into my room, I found dark hairs in my bed – an obvious sign of poor hygiene. I have bleach blonde hair, so it was impossible that the hair was mine. I took photos of this disgusting scene and immediately contacted the hostel, expecting them to resolve the situation and issue a refund.
Instead, they have refused to acknowledge their fault, claiming there was no hair, despite the photographic proof I provided. Their blatant disregard for cleanliness and complete failure to take responsibility is shocking and unprofessional.
What’s even worse is that a staff member opened by pod without knocking, using a key card, completely violating my privacy. This is not just unprofessional but unacceptable behavior for any accommodation.
Rather than handling my complaint properly, they have chosen to gaslight me, refuse my refund, and ignore the very clear evidence. As someone who works in tourism, I know how guests should be treated, and this hostel fails in every possible way.
I will be attaching the photos I took to this review so everyone can see the evidence of the disgusting conditions I experienced. Stay far away from this hostel if you value cleanliness, professionalism, and your personal privacy. There are far better options than wasting your money here.
Anonymous traveller

Comment: 20 Oct 2024

Stayed in: Oct 2024

Stay was okay, but you have to keep your luggage in luggage/storage room provided inside the hostel.Limited parking in front of the Hostel and you have to pay for parking if its parked outside the free parking hours.
Anonymous traveller

Comment: 11 Oct 2024

Stayed in: Oct 2024

This was a great property in the downtown of Akureyri. The location couldn't have been better. Though it was a hostel, it was very clean. The property also provided many amenities.
Anonymous traveller

Comment: 7 Sep 2024

Stayed in: Sep 2024

The pods were amazing. Having your own little quiet space was just the best. They are spacious and so comfortable- I had a single and had space to store some clothing items.
There are coat racks and a good storage space.
It is kept clean and is lovely and welcoming. The bathroom Facilities are very modern and it’s about 12 toilet/ shower rooms.
There are 2 lounge areas - kitchen and at the back of the hostel and the outdoor area is also lovely. The kitchen facilities are great too and everyone did their bit to keep it tidy.
Would recommend and would stay there again

Excellent location

4.6

Strandpromenade 33, Heringsdorf, 17429, Germany|3.21 km from city centre

10 things to dowithin 0.71 km

Transportationwithin 3.44 km

Airportwithin 10.74 km

Check in and check out

Check in from:

16:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Important information from the hotel
Please inform SEETELHOTEL Ostseeresidenz Bansin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests arriving by car should take the Seestraße, Fischerweg and Bergstraße streets to reach the hotel. Guests expecting to arrive after 16:30 are kindly asked to inform the property in advance to arrange check-in. When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logo

Cash

SEETELHOTEL Ostseeresidenz Bansin: FAQs

We don’t have any information about restaurants at SEETELHOTEL Ostseeresidenz Bansin, please check with them when booking.
At SEETELHOTEL Ostseeresidenz Bansin you can check in from 16:00, and you'll need to check out before 10:00.
Yes, there is parking available at SEETELHOTEL Ostseeresidenz Bansin.
SEETELHOTEL Ostseeresidenz Bansin is 3.2 km away from Heringsdorf city centre.
SEETELHOTEL Ostseeresidenz Bansin is in Heringsdorf, Germany and is 3.2 km away from Heringsdorf city centre.