WelcomHeritage Fernhills Royal Palace
Ferrnhills Post Nilgiris, Ooty, OOTY, Ooty, 643004, India
+ 77
Find the best hotel in Ooty for your dates, by price or preference
Compare deals for WelcomHeritage Fernhills Royal Palace across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Rates not available
Sorry, looks like there aren't any available deals for those dates. Try changing your trip's dates and search again.
Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Front desk 24 hour
More about WelcomHeritage Fernhills Royal Palace
WelcomHeritage Fernhills Royal Palace
Located in Ooty, 3.1 km from Ooty Lake, WelcomHeritage Fernhills Royal Palace provides accommodation with a garden, free private parking and a restaurant.
Ratings and reviews
Cleanliness4.0
Location4.4
Service3.8
Rooms4.0
Value3.4
Sleep quality3.8
Traveller reviews
Filter by
Sort by
Mentioned by travellers
Family traveller
IN
Comment: 19 Jan 2025
Stayed in: Jan 2025
A Royal Sojourn in ooty !!!!!
"The WelcomHeritage Fernhills Palace in Ooty, a magnificent 150-year-old heritage property once owned by the King of Mysore, offers a truly regal experience set across 50 sprawling acres.
This colonial masterpiece showcases exquisite teakwood craftsmanship and elegant drapery throughout its intimate setting of just 18 rooms. Our check-in was seamless, and we were graciously upgraded to the Regent Suite – a stunning accommodation featuring a spacious living area, grand 10-seater dining table, bedroom, powder room, and luxurious bathroom.
While the property shows some signs of its age, the staff maintains its historic charm admirably. The palace houses a majestic restaurant, a dedicated high tea area, and a bar (temporarily closed but reopening soon). Adding to its natural charm, peaceful Gaurs and wild pigs can often be spotted grazing on the lawns.
The service was exceptional, particularly in the restaurant where Chef Iqbal Hussain went above and beyond, preparing special off-menu dishes at our request. The food quality was consistently outstanding.
Though this grand palace would benefit from some careful renovation, it remains a remarkable destination. To enhance the guest experience, we'd suggest adding activities like barbecues, campfires, and children's programs to complement the property's inherent majesty."
This colonial masterpiece showcases exquisite teakwood craftsmanship and elegant drapery throughout its intimate setting of just 18 rooms. Our check-in was seamless, and we were graciously upgraded to the Regent Suite – a stunning accommodation featuring a spacious living area, grand 10-seater dining table, bedroom, powder room, and luxurious bathroom.
While the property shows some signs of its age, the staff maintains its historic charm admirably. The palace houses a majestic restaurant, a dedicated high tea area, and a bar (temporarily closed but reopening soon). Adding to its natural charm, peaceful Gaurs and wild pigs can often be spotted grazing on the lawns.
The service was exceptional, particularly in the restaurant where Chef Iqbal Hussain went above and beyond, preparing special off-menu dishes at our request. The food quality was consistently outstanding.
Though this grand palace would benefit from some careful renovation, it remains a remarkable destination. To enhance the guest experience, we'd suggest adding activities like barbecues, campfires, and children's programs to complement the property's inherent majesty."
Couple
UK
Comment: 17 Mar 2024
Stayed in: Mar 2024
A disconcerting stay in truly grand surroundings
The Fernhills Royal Palace is a genuine heritage hotel, and we loved it; the building itself, surroundings, furniture and fittings are truly grand, almost regal. It is not tired or outdated - it's just old of course, and in fact most of the furniture in common areas has been recently tastefully re-upholstered in keeping with the age of the palace. Staying for four nights during the shoulder season however was a disconcerting experience. The 'executive suite' we booked turned out to comprise a huge bedroom, enormous ensuite bathroom and large ante-room/lounge. Indeed, most of the rooms/suites seemed similarly generously proportioned (and lovely) but the hotel had hardly any guests during the midweek, so the centrepiece grand ballroom (including both lounge and dining room) felt like the Marie Celeste. Moreover this had a dramatic impact on the food that could be offered. With only a handful of guests, the management could not provide a buffet either for breakfast or dinner, so the a la carte dinner menu was limited and sadly the breakfast was almost non-existent, with hardly anything fresh available. The dining room staff are also poorly trained, so there is no warm welcome to be had there. The hotel has undoubtedly had some considerable investment to address some of the problems evident from past reviews, but it now needs to lower the price of rooms, especially for midweek stays (as a 'loss leader'), until it can restore a consistently high daily occupancy rate, and meanwhile train staff to be ready for the hotel to be busy. If this can be achieved, the Fernhill Royal Palace could become one of the premier destinations in this busy tourist region.
Family traveller
FR
Comment: 17 Mar 2024
Stayed in: Dec 2023
A beautiful place that needs more attention
A magnificent historic building with lots of memories: spacious suites, a triple-height dining room. A very beautiful park with tall trees.
Unfortunately, the maintenance leaves something to be desired and the building is aging. The service is a little slow and the meals are not up to par with the decor.
However, in the end we do not regret our choice because it is places like this that leave us with lasting memories!
Unfortunately, the maintenance leaves something to be desired and the building is aging. The service is a little slow and the meals are not up to par with the decor.
However, in the end we do not regret our choice because it is places like this that leave us with lasting memories!
Couple
Comment: 11 Feb 2024
Stayed in: Feb 2024
Stepping back in time
Staying here was like stepping back in time. We stayed for 2 nights on our trip to Ooty. The hotel is from a bygone era , you really get an insight of this with all the photographs of the Royal Family when they stayed here back in the day. The property has got all its original features but is desperately in need of some love and attention to preserve it.
We had no complaints about our room - large and airy , with a little sitting area and big bathroom. All the furniture was in keeping with period of the property. We found it to be very clean but because there is some dampness in the bathroom there are some marks on the ceiling.
The food was very good , we had dinner one night and just a simple breakfast is as our choice, but there seemed to be a good choice for others.
The few staff were very friendly and helpful. They were trying so hard to give good service but we could tell they were under a little pressure from other not so satisfied and demanding guests. I actually felt quite sorry for them.
If you decide to stay here do not expect modern luxury of chain hotels and try to keep an open mind. We think you will probably forget some of the modern hotels you will stay in , but like us you will never forget your stay here !
I would say to the owners of this hotel you have great staff but you need to make some investment in your property before it’s too late. It could be an absolute gem and the star of Ooty.
We had no complaints about our room - large and airy , with a little sitting area and big bathroom. All the furniture was in keeping with period of the property. We found it to be very clean but because there is some dampness in the bathroom there are some marks on the ceiling.
The food was very good , we had dinner one night and just a simple breakfast is as our choice, but there seemed to be a good choice for others.
The few staff were very friendly and helpful. They were trying so hard to give good service but we could tell they were under a little pressure from other not so satisfied and demanding guests. I actually felt quite sorry for them.
If you decide to stay here do not expect modern luxury of chain hotels and try to keep an open mind. We think you will probably forget some of the modern hotels you will stay in , but like us you will never forget your stay here !
I would say to the owners of this hotel you have great staff but you need to make some investment in your property before it’s too late. It could be an absolute gem and the star of Ooty.
Solo traveller
UK
Comment: 5 Feb 2024
Stayed in: Feb 2024
Bazaar
Should have read the reviews before going - joke. Shame because the location is beautiful. Thought I would have a drink in the garden, but they do not serve alcohol? Although the bar is full of alcohol? . I was offered beer - it’s being a not alcohol? I was told they’d run out . I was told I could have teal coffee only to be you told they had no tea, so I opted for coffee. I came back with tea as they found some . 300 rp for a very average lukewarm tea. Was very glad I wasn’t staying here at 12000 rp a night!
Very good location
Ferrnhills Post Nilgiris, Ooty, OOTY, Ooty, 643004, India|1.95 km from city centre
10 things to dowithin 0.95 km
Transportationwithin 1.39 km
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that Guests must possess a Government-issued E-Pass as per the Government order to enter The Nilgiris from May 7th, 2024, until June 20th, 2024
This hotel accepts the following payment methods:
Cash
WelcomHeritage Fernhills Royal Palace: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights
Car hire in Ooty