Please inform Hotel y Beach Club Casa Mia Xulha -Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. The Hotel facilities have a Roof Top for shared outdoor use on the second floor to enjoy your stay. You can't smoke and it's open from 9 in the morning until 9 at night. Use of individual Kayak in the hotel's Beach club (includes life jacket) or Bicycle for a time of 3 hours included in the rate, for each night paid. In case of exceeding the time, it will have an additional cost per hour. The Miax Xulha-Bacalar Beach Club is located 2.0 kilometers away from the Hotel, so it is necessary to travel by vehicle or pay the transfer service at an additional cost. The coffee break service (water, coffee and cookies) is offered in the Roof area from 09:00 to 11:00. Hotel and Beach Club Casa Mia Xulha -Bacalar also has tourist rental services for paddle boards, kayaks and sailboats at an additional cost. The information is provided at the reception.
