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Fast facts

Check in from:
14:00
Check out before:
10:00
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Front desk 24 hour
Non-smoking
Laundry
Pets allowed

More about Fino Hotel & Suites

Fino Hotel & Suites

Located in Christchurch city centre, Fino Hotel & Suites features free WiFi and suites that have a balcony.

Ratings and reviews

Cleanliness4.5
Location4.7
Service4.7
Facilities4.5

Traveller reviews

Mentioned by travellers
Group traveller

Comment: 24 Dec 2024

Stayed in: Dec 2024

Hidden Gem / perfect stay

It was really hard to find a hotel on Alishan because there aren’t many and a lot of them are small B&Bs with little to no information online, especially in English. There’s the option to stay in Fenchihu town but the hotel there looked dingy to me. Plus I wanted to experience staying on the mountain at a local tea farm.
I booked this place on Expedia but you can also book directly with the hotel, though this requires prepayment with more limited refundable options.
Prior to arrival, the hotel messaged me in the early evening asking if I had a driver. I’m guessing this is because it’s dark and they were worried about us making our way there on our own. I replied to them on Line app instead of via Expedia. They also asked if we needed dinner at their hotel. This is super nice since there aren’t any restaurants nearby. The staff wrote in Chinese, not sure if they know English.
Upon checkin we were upgraded to rooms with a view that were each individual cabins (not sharing a wall). The rooms were huge with a balcony. The sink was separate from the toilet and shower. There was shower gel and shampoo only and non-disposable slippers. I remember when I booked there was a huge alert message that single use toiletries are not provided. The bed was incredibly comfortable and the room and especially the bedding smelled so good. The bed just envelopes you and you don’t want to get back up again. The decor in the room was also super cute. Everything was so clean. There is a water filter machine in each room so you have an endless supply for water. The air up on the mountain is so cool and crisp and you can hear the sounds of nature. The view from our balcony was of the tea fields and mountain. It was so beautiful! Breakfast was quite good- hot soy milk and the congee were especially good.
This hotel is definitely one of my favorite hotels among all the places I’ve stayed at. I hope that more people discover this hidden gem on Alishan mountain. If you don’t have a driver like we did, make sure to contact the hotel and request transport.
Anonymous traveller

Comment: 23 May 2025

Stayed in: May 2025

There are lots of steps to climb, even get to the main office to check in. I had to take my case and bags with me to walk along all stairs ( no elevator), this would be hard for seniors and people with disabilities. Plus, it is hard to find the place, we missed the way, then backed to find the tiny road to turn in…
Family traveller

Comment: 6 Apr 2025

Cozy Stay with Great Views, But Not Ideal Without a Car

This B&B-style hotel is clean with a lovely view and a peaceful location. They only serve hotpot for dinner, and breakfast is very limited.
The main issue is transportation—if you don’t have a car, you’ll be stuck, as it’s quite isolated. Alishan Forest is about a 40-minute drive away, so I’d recommend staying closer to that area if that’s your main destination.
Family traveller

Comment: 3 Apr 2025

The room is big, but cleanliness need to be improved, stain and mold found in the bathroom. Location is not really good, still need to drive about 40 minutes to reach Alishan.
Less variety of breakfast.
Anonymous traveller

Comment: 3 Feb 2025

Stayed in: Feb 2025

The property is inside a small village. It is equipped better than most of hotels that I had experienced, such as heated toilet seat. There is 30-40 minute walking distance from bus stop, the owner drives a Mercedes to pickup guests. Room is very clean, bed is large and comfortable. Breakfast is free. Dinner is Japanese style hot pot only.

Excellent location

4.7

87 Kilmore Street, Christchurch, 8013, New Zealand|0.63 km from city centre

10 things to dowithin 0.34 km

Transportationwithin 2.61 km

Airportwithin 9.21 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel

Extra beds

5 years old and over

SAR 112 (NZD50) per person per night

Cots

5 years old and under

Free

Pets

Pets allowed with an extra charge

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Fino Hotel & Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of NZD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that this property requires a NZ $1 credit card pre-authorisation 5 days prior to arrival. When booking more than 4 rooms, different policies and additional supplements may apply. The hotel provides daily housekeeping service excluding Sundays and public holidays.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logocard logo

Cash

Fino Hotel & Suites: FAQs

We don’t have any information about restaurants at Fino Hotel & Suites, please check with them when booking.
At Fino Hotel & Suites you can check in from 14:00, and you'll need to check out before 10:00.
Yes, there is parking available at Fino Hotel & Suites.
Fino Hotel & Suites is 0.6 km away from Christchurch city centre.
Fino Hotel & Suites is in Christchurch, New Zealand and is 0.6 km away from Christchurch city centre.