Abba Burgos
Fernán González, 72, Burgos, 09003, Spain
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Fast facts
Check in from: | 15:00 |
---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about Abba Burgos
Abba Burgos
Located 300 metres from Burgos Cathedral, Abba Burgos offers free use of the heated indoor swimming pool, sauna, gym and paddle tennis court. There is free Wi-Fi in all areas.
Ratings and reviews
Traveller reviews
Comment: 11 May 2025
Excellent service, definitely a highly recommended hotel
It is also not in the bustling heart of the entrance to the caterdal but above it, which makes it a quieter neighborhood.
One detail to review is the access to the restaurant for people with reduced mobility who need the use of a wheelchair, whose entrance requires climbing three steps; until this no less detail they plan to manage it. Chapeau.
We will certainly repeat in this Abba, as we have done with his brother in Huesca.
Hotel response
Comment: 12 May
Su óptima valoración nos transmite que su estancia ha sido satisfactoria. Nos alegra que nuestra ubicación haya sido de su conveniencia y le agradecemos por destacar el trato del personal del hotel. Trabajamos a diario para que nuestros huéspedes se lleven un grato recuerdo y su deseo de recomendarnos es nuestra mejor recompensa.
Con la satisfacción de saber que se lleva tan buenas impresiones de nuestro hotel, le enviamos un saludo muy cordial esperando su pronto regreso.
¡Hasta pronto!
Alvaro Gredilla, Director general
Comment: 11 Jun 2025
4 stars hotel???
Hotel response
Comment: 17 June
We appreciate you taking the time to share your recent experience at the hotel with us.
We sincerely regret that your stay did not meet your expectations for a hotel of our category. We note your satisfaction during the check-in process, although we understand that this did not make up for the inconveniences you encountered later.
We deeply apologize for the issues related to the air conditioning in your room and the lack of alternative solutions during your stay. We also regret your perception of the breakfast service as well as the inconveniences you experienced in our restaurant, especially with the availability of the requested dish. We understand that this must have been very frustrating and affected your overall experience.
We appreciate your comments, as they help us identify areas where we need to improve to offer a fully satisfactory stay to our guests. We regret that we were unable to offer you the level of quality and service you expected during all stages of your visit.
Best regards,
Álvaro Gredilla, General Manager
Comment: 21 May 2025
bad dinner
, without overnight stays.
the service was disorganized, some dishes on the list were not available, the final bill was wrong and corrected. quality of food: good burgers, the rest bad. not recommended!
Hotel response
Comment: 22 May
la ringraziamo per aver condiviso il suo parere sul nostro hotel.
Siamo lieti che abbia apprezzato gli hamburger serviti nel nostro ristorante, abba Mía, dove selezioniamo ingredienti di qualità per offrire piatti gustosi.
Tuttavia, ci dispiace apprendere che il servizio non abbia rispecchiato i nostri standard elevati e che alcuni piatti non fossero disponibili. Ci scusiamo altresì per l'errore nel conto finale e comprendiamo quanto questo possa essere stato frustrante.
Teniamo a sottolineare che la nostra missione è offrire una cucina di alto livello, e ci dispiace che altre pietanze non siano state di suo gradimento.
In attesa di poterla accogliere di nuovo presso l'abba Burgos, le porgiamo i nostri cordiali saluti.
Alvaro Gredilla, Direttore generale
Comment: 12 May 2025
Room without heating and no extra duvet and much disinterest from the receptionist
Hotel response
Comment: 13 May
Hemos recibido su reseña.
Lamentamos profundamente que su estancia no haya cumplido con las expectativas debido a la temperatura de la habitación. Entendemos lo esencial que es un ambiente cálido y confortable, especialmente después de un día en la ciudad de Burgos. En fechas con unas variaciones tan fuertes de temperatura nuestro sistema requiere de unos tiempos de regulación, sentimos si desde el departamento de recepción no supimos transmitirle correctamente esta información.
Nuestro equipo está comprometido con brindar una atención esmerada y atenta, y sentimos que en esta ocasión no hayamos estado a la altura de estas expectativas. Sus comentarios son muy valiosos para nosotros y serán parte de nuestro proceso de mejora continua.
Esperamos que tenga un buen día.
Atentamente,
Alvaro Gredilla, Director general
Comment: 11 May 2025
Stayed in: May 2025
Very good location
Fernán González, 72, Burgos, 09003, Spain|0.75 km from city centre
10 things to dowithin 0.32 km
Airportwithin 7.45 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast price
SAR 75 (≈EUR 17)/person
Cash