THB Flora
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Pool
Fitness centre
Front desk 24 hour
Restaurant
More about THB Flora
THB Flora
An attractive holiday resort located in a peaceful area of Puerto del Carmen, THB Flora is just 800 metres from the beach and 500 metres from the shopping centre.
Reviews from 
Couple
Comment: 9 Jul 2026
Stayed in: Jul 2026
Amazing place to stay
Amazing place to stay, staff are so friendly they can’t do enough for you, booked 3 times here this year absolutely love it, food is lovely, rooms are clean and spacious, no sun bed wars! Also a sunbed for everybody, plus love the balconies with terrace as they have sun loungers on so you don’t have to leave your room if you don’t want to, great for kids and all aged adults
Staff member Carlos! Well he is just a legend nothing is to much trouble for him lovely man so welcoming, can’t wait for September to go again, location 8 mins walk from strip, close to shopping malls, beach in walking distance, great value for money
Staff member Carlos! Well he is just a legend nothing is to much trouble for him lovely man so welcoming, can’t wait for September to go again, location 8 mins walk from strip, close to shopping malls, beach in walking distance, great value for money
Hotel response
Comment: 11 Jul 2026
Dear guest W1923DFmelissad,
Thank you very much for reviewing our hotel in Puerto del Carmen.
We are delighted to hear that you enjoyed your holiday at our hotel and that we managed to meet your expectations. Our aim is to ensure that our guests take home wonderful memories when they return home.
Please be assured that your comments about our wonderful team will be passed on to all of them, especially Carlos, who will be delighted to know that their daily efforts are rewarded by feedback such as yours.
Thank you very much for choosing the THB Flora for your holiday in Lanzarote! We look forward to your next visit!
Kind regards
Thank you very much for reviewing our hotel in Puerto del Carmen.
We are delighted to hear that you enjoyed your holiday at our hotel and that we managed to meet your expectations. Our aim is to ensure that our guests take home wonderful memories when they return home.
Please be assured that your comments about our wonderful team will be passed on to all of them, especially Carlos, who will be delighted to know that their daily efforts are rewarded by feedback such as yours.
Thank you very much for choosing the THB Flora for your holiday in Lanzarote! We look forward to your next visit!
Kind regards
Couple
Comment: 21 Jun 2026
Stayed in: Jun 2026
Lanzarote is very beautiful.
Bad experience with the superior studio; it looks like the photo, but when you enter, almost everything is wrong: broken curtains, wardrobe doors that do not fit, a mediocre mattress, terrible pillows, and the shower controls were very bad; the water was off for three nights, etc.
Hotel response
Comment: 22 Jun 2026
Estimado cliente,
Gracias por tomarse el tiempo de compartir su experiencia con nosotros.
Lamentamos sinceramente que su estancia no haya estado a la altura de sus expectativas. Agradecemos sus comentarios, ya que nos ayudan a identificar los aspectos en los que debemos mejorar.
Asimismo, queremos recordar que nuestra recepción está disponible las 24 horas del día para atender cualquier incidencia o molestia que pueda surgir durante la estancia, con el objetivo de ofrecer una solución lo antes posible.
Le pedimos disculpas por los inconvenientes ocasionados y esperamos tener la oportunidad de darle la bienvenida nuevamente.
Cordialmente.
Gracias por tomarse el tiempo de compartir su experiencia con nosotros.
Lamentamos sinceramente que su estancia no haya estado a la altura de sus expectativas. Agradecemos sus comentarios, ya que nos ayudan a identificar los aspectos en los que debemos mejorar.
Asimismo, queremos recordar que nuestra recepción está disponible las 24 horas del día para atender cualquier incidencia o molestia que pueda surgir durante la estancia, con el objetivo de ofrecer una solución lo antes posible.
Le pedimos disculpas por los inconvenientes ocasionados y esperamos tener la oportunidad de darle la bienvenida nuevamente.
Cordialmente.
Couple
Comment: 5 Sep 2026
Stayed in: Sep 2026
Avoid
do not go to this hotel, Left the hotel at 7:30
to go for dinner in the hotel and returned just before 9pm to purses and wallets emptied euros and british money stolen . Went to report at reception to discover at least 6 other rooms were also robbed with cash and jewellery, possibly more as people were coming home from their nights to discover their rooms were broken into aswell. Also to note that our door was relocked after being robbed . Management was terrible telling everyone we had to stay in our rooms that had just been robbed and some doors weren’t able to be locked again but that’s not his problem, his attitude was disgusting screaming and shouting at guests. If we wanted to book another room we would have to pay for it ourselves even though we had no money left and one staff member said there was rooms empty but that’s for guests who are already in junior suites incase they had issues. Waited 5 hrs to finally get a room as It wasn’t until family from home phoned the hotel directly they finally got us somewhere at 1am. DO NOT FEEL SAFE, no cameras at flora 2 part of the hotel and security apparently doesn’t start shift until 10pm but showed up at midnight
to go for dinner in the hotel and returned just before 9pm to purses and wallets emptied euros and british money stolen . Went to report at reception to discover at least 6 other rooms were also robbed with cash and jewellery, possibly more as people were coming home from their nights to discover their rooms were broken into aswell. Also to note that our door was relocked after being robbed . Management was terrible telling everyone we had to stay in our rooms that had just been robbed and some doors weren’t able to be locked again but that’s not his problem, his attitude was disgusting screaming and shouting at guests. If we wanted to book another room we would have to pay for it ourselves even though we had no money left and one staff member said there was rooms empty but that’s for guests who are already in junior suites incase they had issues. Waited 5 hrs to finally get a room as It wasn’t until family from home phoned the hotel directly they finally got us somewhere at 1am. DO NOT FEEL SAFE, no cameras at flora 2 part of the hotel and security apparently doesn’t start shift until 10pm but showed up at midnight
Group traveller
Comment: 4 Sep 2026
Stayed in: Sep 2026
Avoid
AVOID this hotel came here for a wedding and every single one of the guest’s rooms were broken into and robbed the night before the wedding taking cash , shoes , laptops and tablets we told the reception what happened and they said they have no cameras on that side of the hotel staff were useless
Couple
Comment: 3 Sep 2026
Stayed in: Aug 2026
Self catering experience
A self catering perspective
The location is nice but if you have difficulty walking this facility may not be for you as taxis can be very difficult to get. The complex is overlooking the port area of the old town which is beautiful views. The supermarket on site has everything you could possibly need.
The atmosphere at pool 1 is family orienteered and side 2 is much more relaxed. The floral areas around the apartments themselves could do with more attention with the removal of discarded cigarette butts.
Rooms were very spacious and clean with a good shower and decent beds.
Warning !!!!
If you have a fear of cats this hotel will not suit you.
Excellent Value for what we paid through
We love holidays.
The location is nice but if you have difficulty walking this facility may not be for you as taxis can be very difficult to get. The complex is overlooking the port area of the old town which is beautiful views. The supermarket on site has everything you could possibly need.
The atmosphere at pool 1 is family orienteered and side 2 is much more relaxed. The floral areas around the apartments themselves could do with more attention with the removal of discarded cigarette butts.
Rooms were very spacious and clean with a good shower and decent beds.
Warning !!!!
If you have a fear of cats this hotel will not suit you.
Excellent Value for what we paid through
We love holidays.
Location
Reina Sofía, 25 , Tías, 35510, Spain|3.77 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
THB Flora: FAQs
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