DoubleTree by Hilton Chester
Warrington Road, Hoole, Chester, CH2 3PD, United Kingdom
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about DoubleTree by Hilton Chester
DoubleTree by Hilton Chester
Doubletree by Hilton Chester is set in an 18th-century manor house with 12 acres of landscaped gardens. The hotel is just outside Chester, a 2-minute drive from the M53 motorway. Free WiFi and on-site parking are provided.
Ratings and reviews
Cleanliness4.4
Location4.4
Service4.2
Rooms4.3
Value4.0
Sleep quality4.3
Traveller reviews
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Mentioned by travellers
Couple
Comment: 6 Jun 2025
Lovely starters
The food was really nice and can’t fault it at all, worth the wait for the courses, little inconsistent in dishes from one night to another, for example, risotto was perfect one night and the next hard pieces the next. Would certainly look forward to go back to dine.
Dining Staff dressed surprisingly in jeans, but all smart, mobile phones in back pockets, but that’s just a sign of the times I guess. All staff were friendly.
I went for a spar treatment, the lady was nice and professional. I arrived 15 mins earlier, like it says on the instructions but met at the time of my appointment, so a bit of a hang around, frustratingly.
The room was disappointing, much like a travel lodge and the bathroom wasn’t spotless and didn’t make you feel like having a bath, and the sink tap was over designed & annoying tbh.
I’d have hoped more from the room, so can’t give it full 5.
Dining Staff dressed surprisingly in jeans, but all smart, mobile phones in back pockets, but that’s just a sign of the times I guess. All staff were friendly.
I went for a spar treatment, the lady was nice and professional. I arrived 15 mins earlier, like it says on the instructions but met at the time of my appointment, so a bit of a hang around, frustratingly.
The room was disappointing, much like a travel lodge and the bathroom wasn’t spotless and didn’t make you feel like having a bath, and the sink tap was over designed & annoying tbh.
I’d have hoped more from the room, so can’t give it full 5.
Family traveller
Comment: 5 Jun 2025
Beautiful spa day
My mum and I had the best spa day. The two therapist Nic who I had and Abby who saw my mum. We’re both lovely, friendly and made you feel at ease. They gave the best massage and scalps massage ever, which did what we came for, what was to feel relaxed.
The hotel was lovely and clean, welcoming staff at reception and in the restaurant.
Excellent food and good portions.
Spa 55minute treatment and use of facilities well worth the money.
I would definitely recommend this spa and the 2 therapist.
The hotel was lovely and clean, welcoming staff at reception and in the restaurant.
Excellent food and good portions.
Spa 55minute treatment and use of facilities well worth the money.
I would definitely recommend this spa and the 2 therapist.
Comment: 30 May 2025
Stayed in: May 2025
Hotel room in need of renovation. Carpets uneven worn and not so clean. Bathroom door badly worn and exposed to damp from shower. Woodwork poor in bathroom.
Couple
Comment: 30 May 2025
Couples Spa Break
Myself and my partner went for the couples spa package overnight stay.
It was £210 which included a three course meal, 4 hours spa access, breakfast and of course our room.
We thought this was a fantastic deal and thoroughly enjoyed our stay.
Upon arrival to the spa, we received a robe, towel and pair of slippers each. Staff were very friendly. The spa itself we thought was great - a swimming pool, hot tub, waterfall pool, 3 steam rooms of varying temperatures, a sauna and a few sensation showers. The only thing we felt was missing was an outdoor spa hot tub facility like other spas we have visited but everything else was great.
The room we stayed in was a King Guest on the ground floor which was a perfect location as the restaurant and spa was about a 30 second walk away.
The meal was delicious. Portion sizes were great and we didn't feel like we over faced ourselves. We recommend the Smoked Haddock fishcake and Fish and Chips for mains and the Belgian Chocolate Fondant for dessert. The fondant comes with vanilla ice cream but due to my lactose intolerance I opted not to have this but was given a very generous amount of chocolate sauce and oreo bits (See photos)
A brilliant stay and we hope to visit again sometime.
It was £210 which included a three course meal, 4 hours spa access, breakfast and of course our room.
We thought this was a fantastic deal and thoroughly enjoyed our stay.
Upon arrival to the spa, we received a robe, towel and pair of slippers each. Staff were very friendly. The spa itself we thought was great - a swimming pool, hot tub, waterfall pool, 3 steam rooms of varying temperatures, a sauna and a few sensation showers. The only thing we felt was missing was an outdoor spa hot tub facility like other spas we have visited but everything else was great.
The room we stayed in was a King Guest on the ground floor which was a perfect location as the restaurant and spa was about a 30 second walk away.
The meal was delicious. Portion sizes were great and we didn't feel like we over faced ourselves. We recommend the Smoked Haddock fishcake and Fish and Chips for mains and the Belgian Chocolate Fondant for dessert. The fondant comes with vanilla ice cream but due to my lactose intolerance I opted not to have this but was given a very generous amount of chocolate sauce and oreo bits (See photos)
A brilliant stay and we hope to visit again sometime.
Hotel response
Comment: 2 June
Dear KatielC3658AP,
Thank you for sharing your comprehensive review of your spa package with us. We are pleased to receive your review and learn that you enjoyed your break with us. We look forward to welcoming you back again in the not too distant future.
Kind regards
Thank you for sharing your comprehensive review of your spa package with us. We are pleased to receive your review and learn that you enjoyed your break with us. We look forward to welcoming you back again in the not too distant future.
Kind regards
Comment: 28 May 2025
Stayed in: May 2025
Lovely comfortable room. Bath and shower too. We ate in the restaurant and food was good. Plenty of available and safe, free parking.
Very good location
Warrington Road, Hoole, Chester, CH2 3PD, United Kingdom|2.94 km from city centre
10 things to dowithin 2.75 km
Transportationwithin 8.63 km
Airportwithin 8.80 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform DoubleTree by Hilton Chester in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that access to the spa is only available to guests who have booked a spa package. Please also note that the pool area and spa are adults-only. Cots are available on request.
DoubleTree by Hilton Chester: FAQs
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