Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Public parking is available on Redan Place off Queensway High Street, a 5-minute walk from the hotel. There are also parking bays outside the hotel (subject to availability), with different rates for different vehicles. Parking is limited to a maximum of 4 hours and is free between 6:30 pm and 8:30 am. The property features 6 floors: ground, basement, and floors 1-4. Please note that guests may be allocated a basement room based on availability. A security deposit of GBP 50 per room is required upon arrival for incidentals. This deposit is fully refundable upon check-out, subject to a damage inspection of the accommodation. • No smoking in the rooms – Penalty £150.00 & immediate check-out • No parties/events allowed in the rooms • No pets allowed • Quiet hours: 23:00 - 08:00
