Mantra on the Esplanade Darwin
88 Esplanade, Darwin, 0800, Australia
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Spa
Restaurant
More about Mantra on the Esplanade Darwin
Mantra on the Esplanade Darwin
Roll into Mantra on the Esplanade knowing that we’ve got you sorted with comfortable accommodation.
Ratings and reviews
Cleanliness4.3
Location4.7
Service4.1
Rooms4.1
Value3.9
Sleep quality4.1
Traveller reviews
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Mentioned by travellers
Comment: 24 Apr 2025
Stayed in: Apr 2025
Lovely one bedroom apartment with plenty of space & large balcony. Nice pool, limited deck chairs, no shade, King bed was 2 king singles pushed together.
Family traveller
Comment: 8 Apr 2025
Stay away.
Oh dear. Ten years ago friends and I stayed at mantra on the esplanade and loved it. I wish I had believed the recent reviews. Did we get the worst room? Arrived after seven pm to find closed doors and sad sack reception which even the receptionist could not lift. Harbour view?’ What a joke. Blocked by grubby windows. We were told we could park for free opposite the hotel. Only until 8am. Bathroom mirror all marred with black marks. I am finding this so depressing I just want to escape but have already paid for two nights. This is how to ruin a holiday. This is the first review I have ever left but I just have to let unsuspecting potential clients know.
Hotel response
Comment: 30 April
Dear W1595NSjanetf ,
Thank you for your feedback. We're very sorry to hear that your recent stay did not meet expectations, especially after your positive experience in the past. We understand how disappointing this must have been and sincerely apologise for the condition of the room, the clarity around the harbour view and parking, and the reception experience.
As mentioned in our correspondence with you, we’ve blocked the room in question and have already begun addressing the issues you raised to ensure they’re fully resolved.
We hope to have the opportunity to make amend on your next visit at either of the Mantras in Darwin.
Sincerely,
Terence
Thank you for your feedback. We're very sorry to hear that your recent stay did not meet expectations, especially after your positive experience in the past. We understand how disappointing this must have been and sincerely apologise for the condition of the room, the clarity around the harbour view and parking, and the reception experience.
As mentioned in our correspondence with you, we’ve blocked the room in question and have already begun addressing the issues you raised to ensure they’re fully resolved.
We hope to have the opportunity to make amend on your next visit at either of the Mantras in Darwin.
Sincerely,
Terence
Solo traveller
Comment: 27 Mar 2025
Need to do better
Great location. Friendly staff. Thats where it ends.
You enter the building and it is absolutely freezing. Everyone wearing jumpers. Stupid temperature as you walk outside and its a lovely hot balmy 36 degrees.
The room was musty with green mould (difficult to avoid due to Darwin climate) on the exterior and interior windows.
The furniture was dated and the couch stained. I requested 2 blankets as the one in the room had white questionable stains on it.
There was a fire alarm, which my neighbours stated was the 11th one in a couple of weeks, they didnt bother to evacuate as they said it happens all the time. Mainly due to people opening their doors with the aircon left on, which you need to do to warm up.
I ordered breakfast in, which was cold, soggy toast and a small piece of avocado with a huge amount of spinich. Not great for $30. Of which after some gentle persuasion they comped. With thanks.
Look, i hope they get themselves sorted for the dry season. I have stayed at a number of hotels in Darwin now and am there frequently. I would not stay here again nor recommend for the price.
You enter the building and it is absolutely freezing. Everyone wearing jumpers. Stupid temperature as you walk outside and its a lovely hot balmy 36 degrees.
The room was musty with green mould (difficult to avoid due to Darwin climate) on the exterior and interior windows.
The furniture was dated and the couch stained. I requested 2 blankets as the one in the room had white questionable stains on it.
There was a fire alarm, which my neighbours stated was the 11th one in a couple of weeks, they didnt bother to evacuate as they said it happens all the time. Mainly due to people opening their doors with the aircon left on, which you need to do to warm up.
I ordered breakfast in, which was cold, soggy toast and a small piece of avocado with a huge amount of spinich. Not great for $30. Of which after some gentle persuasion they comped. With thanks.
Look, i hope they get themselves sorted for the dry season. I have stayed at a number of hotels in Darwin now and am there frequently. I would not stay here again nor recommend for the price.
Hotel response
Comment: 31 March
Dear Explore621641,
Thank you for sharing your review. We deeply apologise for all the shortcomings that you experienced and are working hard to rectify them accordingly. I have addressed the room issues with the Rooms Division Manager who will be following this up with her team. We are also sourcing quotes for the window washing and will be sharing them with the body corporate of the building.
As for the fire alarms, we have been working with the body corporate and its contractor to mitigate them.
We hope to have the opportunity to welcoming you back at either Mantra on the Esplanade or Mantra Pandanas for a much-improved experience.
Sincerely,
Terence
Thank you for sharing your review. We deeply apologise for all the shortcomings that you experienced and are working hard to rectify them accordingly. I have addressed the room issues with the Rooms Division Manager who will be following this up with her team. We are also sourcing quotes for the window washing and will be sharing them with the body corporate of the building.
As for the fire alarms, we have been working with the body corporate and its contractor to mitigate them.
We hope to have the opportunity to welcoming you back at either Mantra on the Esplanade or Mantra Pandanas for a much-improved experience.
Sincerely,
Terence
Couple
Comment: 8 Feb 2025
Disappointing Reviews
I had previously stayed here a number of years ago, so I booked this hotel for 8 nights before reading the recent reviews. I was quite alarmed at the many negative reviews and further alarmed with what shears a standard copy and paste reply from the management team.
I've since cancelled and booked an alternate hotel on the esplanade.
I've since cancelled and booked an alternate hotel on the esplanade.
Hotel response
Comment: 27 February
Dear Derek S,
Thank you for your feedback. We are sorry to hear that recent reviews influenced your decision to cancel your booking. We understand your concerns and regret we didn’t meet your expectations.
We appreciate your past support and hope to welcome you again in the future. Please feel free to reach out if there’s anything we can do.
Sincerely,
Terence
Thank you for your feedback. We are sorry to hear that recent reviews influenced your decision to cancel your booking. We understand your concerns and regret we didn’t meet your expectations.
We appreciate your past support and hope to welcome you again in the future. Please feel free to reach out if there’s anything we can do.
Sincerely,
Terence
Couple
Comment: 26 Jan 2025
The location is perfect but this place do not have a daily cleaning and no restaurant on site.
The staff are very friendly and helpful though
The aircon brokedown for a night and it was really hot.
Bins inside the room are too small given that the cleaning doesnt come everyday. They said it's every 7th day. We stayed for 4 nights by the way. Will definitely have to ask this everytime I book Mantra hotels
The staff are very friendly and helpful though
The aircon brokedown for a night and it was really hot.
Bins inside the room are too small given that the cleaning doesnt come everyday. They said it's every 7th day. We stayed for 4 nights by the way. Will definitely have to ask this everytime I book Mantra hotels
Excellent location
88 Esplanade, Darwin, 0800, Australia|0.1 km from city centre
10 things to dowithin 0.56 km
Transportationwithin 7.19 km
Airportwithin 6.33 km
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
All ages
SAR 97 (AUD40) per person per night
1 years old and under
SAR 25 (AUD10) per person per night
Pets not allowed
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Mantra on The Esplanade in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, there is a 1.4% credit card surcharge when using a credit card. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. When booking for 8 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation. The accommodation is serviced weekly. Please be advised, urgent works on the outdoor swimming pool will commence on the 17th of April 2023 and will be completed approximately on the 17th of May 2023. Construction will begin from 09.00 until 5.00pm Monday to Friday and the initial phases of the project will involve jackhammering. We apologise for the inconvenience caused.
This hotel accepts the following payment methods:
Mantra on the Esplanade Darwin: FAQs
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