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Fast facts

Check in from:
14:00
Check out before:
10:00
Breakfast
Breakfast available
Pets
Pets not allowed
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa

More about Mantra Aqueous on Port

Mantra Aqueous on Port

Mantra Aqueous on Port serves stylish accommodation in the heart of beach-side Port Douglas.

Ratings and reviews

Cleanliness4.2
Location4.9
Service4.4
Rooms4.2
Value4.2
Sleep quality4.2

Traveller reviews

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Mentioned by travellers
Couple

Comment: 16 May 2025

Great place Mantra Aqueous Port Douglas

Great place to stay, the room was a fully equipped apartment with spa, right next to the pool (ground floor).
Fast and friendly check on, the apartment was super clean with everything you need, good sized lounge, smart tv with multiple services like Foxtel, Prime, Google movies, great if you want to just chill.
Easy parking underneath with lift access to the hotel.
Perfect spot to stay as it’s right on the start of Macrossan Street where you can wander to shops, pubs, restaurants. Many other accommodations are quite a way from here so look at maps before thinking you’re in the action (important if you’re having a couple of drinks).

Hotel response

Comment: 18 May

Thank you so much for your glowing review of Mantra Aqueous Port Douglas! We’re thrilled to hear you enjoyed your stay and made the most of our poolside apartment, modern in-room entertainment, and convenient location right at the start of Macrossan Street.
It’s great to know you found our check-in process smooth and the apartment well-equipped and spotless — our team works hard to deliver just that experience. We’re also glad the secure parking and lift access made things easy during your stay.
We truly appreciate you highlighting our location. Being so close to the heart of town really does make a difference when you want to explore or enjoy a few drinks without worrying about transport.
We hope to welcome you back again soon for another relaxing getaway!
Warm regards,
Emelia Rockliff
General Manager
Mantra Aqueous Port Douglas
Couple

Comment: 21 Jun 2025

Awful

So disappointed in our stay at the Aqueous. We stayed in a swim out hotel room that must have been the worst room of the hotel. Nothing like the photos you see. You certainly don’t get what you see online. The room was so small and in need of a deep clean. The curtains (not shutters as other rooms seemed to have) were covered in mould on the back, as was the pool lounger and the ceiling. The ugly pool gate was covered in rust and the sliding door track was filthy. We also killed about 20-25 cockroaches during our 4 day stay in both the bathroom and bedroom. We were told that pest control had taken place the week before??? How they can class this as luxury accommodation and 4 star is beyond me and a rip off at $320 a night. The pool doesn’t look appealing either with yellow staining on the bottom. Compared to our 5 star stay in Cairns at only $10 a night more, this was disgraceful.
Couple
AU

AU

Comment: 4 May 2025

Great Location

We stayed here for 3 nights. The hotel was in a great location, comfortable and everything you need is here. The spa on the balcony was a real treat. Would stay again. Close to the main street and plenty of dining options close by and shops as well.

Hotel response

Comment: 5 May

Thank you for your wonderful review!
I'm so pleased to hear you enjoyed your three-night stay with us and found our location, comfort, and in-room amenities—especially the spa on the balcony—to your liking. It's great to know the proximity to the main street and dining options added to your experience.
We truly appreciate your kind words and look forward to welcoming you back to Mantra Aqueous in the future.
Warm regards,
Emelia Rockliff
General Manager
Mantra Aqueous
Couple
AU

AU

Comment: 5 Apr 2025

Great stay in Port Douglas

Well positioned & maintaned. Well equipped & modern interiors, good & accessible parking. Close to beach & restaurants, pleasant, helpful staff. We stayed for a week & were very satisfied with everything . Only negative comment is the noise from Zinc restaurant next door’s exhaust fan goes all day until 10pm

Hotel response

Comment: 6 April

Thank you for taking the time to share your experience!
I’m so pleased to hear you enjoyed your week with us and found our location, facilities, and team all up to standard. It’s wonderful to know our modern interiors and convenient parking helped make your stay even more comfortable.
I do appreciate your feedback regarding the noise from the nearby restaurant’s exhaust fan. We understand how important a peaceful environment is and will certainly pass this on to the appropriate parties for review.
We hope to welcome you back to Mantra Aqueous for another great stay in the future!
Warm regards,
Emelia Rockliff
General Manager, Mantra Aqueous
Family traveller

Comment: 28 Jan 2025

Disappointing experience

Great position, convenient pool access, nicely updated reception foyer, convenient parking✅
Very disappointed to be allocated a poorly maintained ‘privately owned’ apartment within a property that is advertised as deluxe, modern & well appointed ? Numerous issues - missing kitchen door shelf in tiny fridge, dirty & saggy brown sofa, sliding door issues, totally cracked bathroom basin, faulty toilet, broken fixtures & fittings, unclean fixtures, tablet found on the floor, unclean kitchenware and many more other issues…Reception’s only response was an offering to move us to another dual-key apartment, 24 hrs after unpacking our luggage. Totally unreasonable and why give us this poorly maintained apartment to begin with ? Unfair - a big yes !!!
Was there a better dual- key apartment available - why did we get an inferior ? The blame has been put onto us for not accepting a change to another dual-key rooms.❌Please do not disappoint any further guests until basic maintenance & hygiene issues are managed professionally, correctly and resolved. It’s simply not fair to expect guests to accept poor standard for $$$ paid.

Hotel response

Comment: 28 January

Dear Carolyn,
Thank you for sharing your feedback. We truly appreciate hearing from you, and I’m sorry to hear that your experience did not meet your expectations.
I want to clarify that during your stay, the only concern we were made aware of was the missing fridge shelf. We understand that this was inconvenient, but as it’s not a significant issue, we believed that moving to an alternate room would have resolved it. Our team went above and beyond by offering you a solution to change rooms, but we understand that you didn’t feel this was a suitable resolution.
It’s unfortunate that we didn’t hear about the other concerns you’ve mentioned during your stay. If we had known about the other issues such as the sofa, sliding door, or bathroom fittings, we would have done everything we could to address them immediately. We always strive to maintain the highest standards, and I sincerely apologise for not meeting that bar in your case.
Please rest assured that we take your feedback seriously, and we will address these maintenance and hygiene concerns to ensure they are rectified. We want every guest to feel that they are receiving value for their stay, and I’m sorry that you felt this wasn’t the case during your visit.
Thank you again for sharing your thoughts. We would love the opportunity to welcome you back in the future, ensuring a much more enjoyable experience.
Warm regards,
Emelia Rockliff
General Manager, Mantra Aqueous

Excellent location

4.9

3-5 Davidson Street, Port Douglas, 4877, Australia|0.08 km from city centre

10 things to dowithin 0.18 km

Transportationwithin 0.48 km

Airportwithin 0.24 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel

Extra beds

All ages

SAR 98 (AUD40) per person per night

Cots

1 years old and under

SAR 25 (AUD10) per person per night

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

From the menu

Breakfast price

Please contact hotel for price information

Important information from the hotel
Please inform Mantra Aqueous on Port in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, there is a 1.4% credit card surcharge when using a credit card. Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are only serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation. Cairns Ironman Event Traffic Alert: Captain Cook Highway closed Palm Cove-Port Douglas, 5:30am-5:30pm, June 16th. Alternative route via Mulligan and Kennedy Hwy takes 3.5-4hrs to/from airport. Williams Esplanade & Cedar Road, Palm Cove closed 4am-12pm. If you have any questions regarding the above or your booking prior to Sunday 16 June 2024, please call 1300 987 604. We thank you for your understanding the inconvenience this may cause and we look forward to welcoming you.
Accepted payment methods
This hotel accepts the following payment methods:
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Mantra Aqueous on Port: FAQs

Yes, Mantra Aqueous on Port does have a restaurant.
At Mantra Aqueous on Port you can check in from 14:00, and you'll need to check out before 10:00.
Yes, there is parking available at Mantra Aqueous on Port.
Mantra Aqueous on Port is 0.2 km away from Port Douglas city centre.
Mantra Aqueous on Port is in Port Douglas, Australia and is 0.2 km away from Port Douglas city centre.