Hotel Kindermann Chapecó - Hotel Novo
250 Rua Denilde Maria Copetti, Chapeco, 89811-048, Brazil
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Fast facts
Check in from: | 14:00 |
---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Children | Children are welcome at this hotel |
Amenities
More about Hotel Kindermann Chapecó - Hotel Novo
Hotel Kindermann Chapecó - Hotel Novo
Hotel Kindermann Chapecó - Hotel Novo has a fitness centre, garden, a shared lounge and terrace in Chapecó. With free WiFi, this 4-star hotel has a restaurant and a bar. The hotel features family rooms.
Ratings and reviews
Traveller reviews
Comment: 30 May 2025
THANK YOU FOR GOOD STAYING!
Thank you for great service!
Comment: 3 Jun 2025
Decent Stay, But the Rooms Need Serious Attention
I arrived earlier than expected and called the hotel to request early check-in. To their credit, they were accommodating and had my room ready without issue. The lobby and entrance were clean and welcoming, and check-in was quick and pleasant. The front desk staff was courteous and helpful, which I appreciated.
I paid around $200 for a Saturday night, which is fairly standard. However, I was surprised that parking wasn’t included. The garage is conveniently located right next to the hotel, so the walk wasn’t an issue, but paying an additional $18 to park on the property as a guest felt unreasonable at this price point.
My room was on the 9th floor, conveniently near the elevator. Unfortunately, this is where the experience started to fall short. The carpet was noticeably stained, and the couch had visible marks as well. The room clearly hadn’t been dusted in quite some time — there were cobwebs on the curtains and dust on the towel shelf, which was especially off-putting given clean towels were stored there.
Having worked in hospitality before, I understand that certain tasks can occasionally be overlooked — but this felt like a lack of regular deep cleaning and upkeep. Thankfully, I travel with basic cleaning supplies, which helped, but I shouldn’t have had to do that.
Overall, the hotel staff and location were solid, but the rooms are in desperate need of a deep clean and general refresh. With better attention to cleanliness and maintenance, this property could offer a much stronger guest experience.

US
Comment: 9 Jun 2025
Take your business to the Hilton Home2 Suite Next Door
I would have attached pictures but at this time I am unable to do so as the memory requirements are too high. However, if you stay at this hotel you will find many defects listed such as: grout missing in the shower, the floor damaged in the shower and it has been glued back together, the bed is worn out and lumpy, the furniture, walls, and carpet fraying and marked up, the ceiling missing a sprinkler cover, the door to the bathroom peeling off, and the A/C was broken. In addition, in the hallway, it smelled terrible. We had to call to get the A/C fixed and they fixed it within the hour but still the fact it did not even work when we moved in is not really a high standard.
To pay over $330 for that one night for two rooms and suffer all these problems is unacceptable. Buyer beware. There is a Hilton Home2 Suites hotel a block away which is just as convenient to the surrounding area where we will plan to stay next time unless the hotel renovates the building in the meantime.
Comment: 27 May 2025
Stayed in: May 2025
Comment: 20 May 2025
Stayed in: May 2025
Location
250 Rua Denilde Maria Copetti, Chapeco, 89811-048, Brazil|5.61 km from city centre
10 things to dowithin 2.61 km
Airportwithin 8.93 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Breakfast available
Breakfast menu
Buffet
Breakfast price
Please contact hotel for price information