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Fast facts
Check in from: | 12:30 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Smoking areas
Internet access
Photocopier
Tours
Fax
More about Jallalla
Jallalla
Jallalla offers accommodation set in Calama, less than 1 km from Zorros del Desierto Stadium and 19 km from Chuquicamata. Free WiFi, a shared kitchen and a tour desk are offered.
Ratings and reviews
Cleanliness4.0
Location4.0
Service3.0
Rooms3.0
Value4.0
Sleep quality4.0
Traveller reviews
Couple
Comment: 14 Jun 2025
Great Stay in Bellagio
I must admit I hovered between a 4 and a 5 rating when starting this review, but I went with a 5 because we had a great four night stay.
We have been to Italy quite a few times and you sort of know what to expect in older properties, It's classed as a 3 star hotel, so with that in mind we found The Splendide easily met our expectations.
The Hotel is in a great location facing the lake and close to the ferry ports .The staff were friendly and very helpful.
We found our room on the 2nd floor more than adequate for our stay.
The Breakfast was far better than some of the reviews suggest and had quite a good choice with a hot section, cereals , pastries, fruit etc
Plenty to fuel your start of the day..
The hotel also has a pool area , not many of those in Bellagio, where you can escape the hustle and bustle if required.
We have been to Italy quite a few times and you sort of know what to expect in older properties, It's classed as a 3 star hotel, so with that in mind we found The Splendide easily met our expectations.
The Hotel is in a great location facing the lake and close to the ferry ports .The staff were friendly and very helpful.
We found our room on the 2nd floor more than adequate for our stay.
The Breakfast was far better than some of the reviews suggest and had quite a good choice with a hot section, cereals , pastries, fruit etc
Plenty to fuel your start of the day..
The hotel also has a pool area , not many of those in Bellagio, where you can escape the hustle and bustle if required.
Solo traveller
Comment: 4 Jul 2025
Stayed in: Jul 2025
quite a bit of room for improvement
I stayed at the hotel Excelsior Splendide for my week in Lake Como. Booking with Tui it was the only hotel here that they offered.
Hotel
The hotel is excellently placed in Bellagio, close to all the bars and restaurants and there’s very close bus and ferry stops.
The hotel looks very nice, clean and large open areas, the hallways seem quite large and the room doors look like they were built for giants, they must be 8ft at least (which for me at 5’7” they’re huge!)
The lift seems like an afterthought, barely big enough for me and my suitcase (although a sign inside optimistically says max 4 people), and with the noises it makes going up or down you feel like it’s going to break any minute. Even stepping in feels like it’s going to break it cables!
The hotel advertises a pool and garden on 1st floor, I went out there but the pool was up some winding stairs, I am not the best on stairs and not really being a pool man I gave it a miss (but if the ‘garden’ is just the bit on 1st floor before the steps to the pool, then it’s quite poor as all it has is a few flower boxes)
Room 27
The room seem nice enough, a hard bed (it is two twin beds pushed together, which after a couple of nights I found were starting to part as my leg or arm wete slipping between then at night)
The room has a desk, bedside tables and a wardrobe with a surprising number of hangers of at least 6 different shapes and sizes. No drawers anywhere, except in the little bedside tables (so no storing underwear anywhere, not good planning Excelsior, not catering for simple clothing.) There’s also a wooden table, lower than the desk, to put my suitcase on.
The floor is wooden flooring, so its constantly creaking underfoot, and is rather slippery to everything except shoes, it was better in the morning with no air con and my feet were a bit more sticky. More on the air con to follow.
The rooms not that well lit, the ceilings is very high (it puts the 8ft door to shame) where there’s a central light, but it fails to really illuminate the room (the shade on the light looks nice but doesn’t allow much light to go down compared to adround the sides (so only the ceiling is effectively lit up!)
Other than that there’s two spotlights by the door, two bedside lamps and a small lamp on the desk.
When the shutter is down (more on that later) the room’s pretty dimly lit and sad looking.
There’s not much in way of equipment in the room, no iron or ironing board as I’ve often seen elsewhere, but in the bathroom there is a hairdryer with a wall mounted holder.
It looks like there was a connecting door too but it’s been boarded up and they’ve hung coat hooks on it (it feels pretty unstable too)
The air-con blissfully works well, it’s soooo hot outside but you’re hit with a pleasant gust of cool air as you enter. It is pretty noisy at night, and every few minutes it makes the strangest noise like it has a sudden gust of air swirling inside it and blasting out into the room. It sounds like you’ve in a storm. As you read above, I turned it off at night.
The safe has to be the weirdest thing I’ve seen in a while. At first glance it’s a normal combination safe, but there’s a keyhole for what looks like a serrated crosshead screwdriver thats attached to the block with my room key. How safe it is I don’t know if a Phillips-head could get into it?
On the subject of room key, why do they need to put the key on such a big, ugly (and rather outdated) metal block with the hotel name? It just gets in the way when locking/unlocking the door, and its an unnecessary weight in your pocket. Surely someone can come up with something smaller and more appealing? Maybe something from this century too?
Theres not many plug sockets in the room really, one above each bedside table, and a third for some reason on the wall outside the bathroom?
That last is a rediculous place, its not near any furniture to put things on to charge, and you can’t use it for anything on the bathroom counter because the door would be constantly tugging any wire and knocking it off.
How aboiut putting one by the desk instead where it can be used?
I think the most surprising thing in the room has to be the automatic roller shutter.
There’s a sign for it on the window so I had to try it.
Pressing the down button to the right of the window, a big metal shutter comes down (outside the window), creaking and groaning all the way. Press the down button to stop it part way, or let it go all the way down and press it.
As it comes down dots of light are visible in the shutter, but these close up in a rather theatrical wave when it reaches the bottom, leaving the room in total darkness.
Pressing the up button again makes the shutter rise (as above, pressing the up button part way stops it) better than blackout curtains!
I swear watching that would never get old, I want them at my house!
Every day the cleaners were working on the rooms, I however kept my ‘do not disturb’ on the door, and when asked if I wanted it cleaned I declined politely. This is because I have to use a CPAP breathing machine at night, so during the day I keep it set up by the bed rather than having to pack it away every morning and set it up every night.
I’d rather not have people moving it, for risk of changing the head gear adjustment or accidentally damaging any part of the machine.
Bathroom
The bathroom is again pretty basic with a small sink with a rail around it for towels, and a few more hanging on the radiator behind the door.
There’s a lot of counter space around the sink for toiletries which is good.
The extraction fan is quite noisy, and I found no way to turn it off without turning off the light. It could use an independent switch.
There’s a small cubicle shower with an overhead and a handheld shower, and a small corner shelf inside for bottles of shampoo and shower gel.
The shower was horrible to use.
To start with, the control was awful, having one control for temperature and water pressure is a fail in a shower, you get one just right but the other comes out of line. Too fiddly.
And with the cubicle being so narrow, and the little shelf being so high, I was having to reach up and half turn to get to anything on it, and in doing so my shoulder kept hitting the control and turning the water off!
With the overhead and a handheld shower, you pull a switch above the control to divert water the the handheld, and push it in for the overhead.
But it’s broken, I pulled it out and water came from both the handheld and the overhead shower, and both were even weaker than when it came from the overhead alone (and that was hardly powerful at all!).
I also found that the switch doesn’t stay out, so you can only get water to the handheld by permanently holding the switch!
The water pressure was pretty weak, and the temperature went from too hot, to hot, to cold.
Bar
I had to miss breakfast at the hotel on my first day (Tuesday) due to an early ferry to Como. I got a canoli at a local bakery instead.
I did get to try it the next day, and I’m glad to say I didn’t miss much.
A few croissants and bread for toast (the only jam in evidence for the former being apricot, I mean how difficult would it be to offer strawberry or raspberry?) There was butter too for the toast.
There were a couple of cakes, big things cut into portions, I had one and it tasted a blackcurrant tart (quite nice. A bit unusual for breakfast?)
Also a few slices of what I assume is marble cake, and a few muffins (dry and hard like they’d already been out at least one day before).
There were the traditional cold cuts and a few hot items - beans, bacon and scrambled egg - couldn’t chef manage a sausage or two? There wasn’t even a space for them!?
Who heard of a cooked breakfast of just bacon and scrambled egg!?
Things the next day did not improve, except they now had strawberry jam instead of apricot (and the muffins tasted three days old).
The last day things reverted to type.
Summary
So in summary this hotel leaves quite a bit for improvement, it’s well placed and the staff are friendly and polite, but that’s all it has going for it.
I also need to add that when I checked out they asked “do I have the electrics key?”
I didn’t even know there was one as everything just worked?
Apparently theres a removable key somewhere in the room (that I should have) that cuts power to the lights, plugs and the shutter.
Noone thought to mention this before, and in all the hotels I’ve been to around the world nowhere else has this?
⭐️ staff
⭐️ Location
I’d have to think twice about staying here again.
Hotel
The hotel is excellently placed in Bellagio, close to all the bars and restaurants and there’s very close bus and ferry stops.
The hotel looks very nice, clean and large open areas, the hallways seem quite large and the room doors look like they were built for giants, they must be 8ft at least (which for me at 5’7” they’re huge!)
The lift seems like an afterthought, barely big enough for me and my suitcase (although a sign inside optimistically says max 4 people), and with the noises it makes going up or down you feel like it’s going to break any minute. Even stepping in feels like it’s going to break it cables!
The hotel advertises a pool and garden on 1st floor, I went out there but the pool was up some winding stairs, I am not the best on stairs and not really being a pool man I gave it a miss (but if the ‘garden’ is just the bit on 1st floor before the steps to the pool, then it’s quite poor as all it has is a few flower boxes)
Room 27
The room seem nice enough, a hard bed (it is two twin beds pushed together, which after a couple of nights I found were starting to part as my leg or arm wete slipping between then at night)
The room has a desk, bedside tables and a wardrobe with a surprising number of hangers of at least 6 different shapes and sizes. No drawers anywhere, except in the little bedside tables (so no storing underwear anywhere, not good planning Excelsior, not catering for simple clothing.) There’s also a wooden table, lower than the desk, to put my suitcase on.
The floor is wooden flooring, so its constantly creaking underfoot, and is rather slippery to everything except shoes, it was better in the morning with no air con and my feet were a bit more sticky. More on the air con to follow.
The rooms not that well lit, the ceilings is very high (it puts the 8ft door to shame) where there’s a central light, but it fails to really illuminate the room (the shade on the light looks nice but doesn’t allow much light to go down compared to adround the sides (so only the ceiling is effectively lit up!)
Other than that there’s two spotlights by the door, two bedside lamps and a small lamp on the desk.
When the shutter is down (more on that later) the room’s pretty dimly lit and sad looking.
There’s not much in way of equipment in the room, no iron or ironing board as I’ve often seen elsewhere, but in the bathroom there is a hairdryer with a wall mounted holder.
It looks like there was a connecting door too but it’s been boarded up and they’ve hung coat hooks on it (it feels pretty unstable too)
The air-con blissfully works well, it’s soooo hot outside but you’re hit with a pleasant gust of cool air as you enter. It is pretty noisy at night, and every few minutes it makes the strangest noise like it has a sudden gust of air swirling inside it and blasting out into the room. It sounds like you’ve in a storm. As you read above, I turned it off at night.
The safe has to be the weirdest thing I’ve seen in a while. At first glance it’s a normal combination safe, but there’s a keyhole for what looks like a serrated crosshead screwdriver thats attached to the block with my room key. How safe it is I don’t know if a Phillips-head could get into it?
On the subject of room key, why do they need to put the key on such a big, ugly (and rather outdated) metal block with the hotel name? It just gets in the way when locking/unlocking the door, and its an unnecessary weight in your pocket. Surely someone can come up with something smaller and more appealing? Maybe something from this century too?
Theres not many plug sockets in the room really, one above each bedside table, and a third for some reason on the wall outside the bathroom?
That last is a rediculous place, its not near any furniture to put things on to charge, and you can’t use it for anything on the bathroom counter because the door would be constantly tugging any wire and knocking it off.
How aboiut putting one by the desk instead where it can be used?
I think the most surprising thing in the room has to be the automatic roller shutter.
There’s a sign for it on the window so I had to try it.
Pressing the down button to the right of the window, a big metal shutter comes down (outside the window), creaking and groaning all the way. Press the down button to stop it part way, or let it go all the way down and press it.
As it comes down dots of light are visible in the shutter, but these close up in a rather theatrical wave when it reaches the bottom, leaving the room in total darkness.
Pressing the up button again makes the shutter rise (as above, pressing the up button part way stops it) better than blackout curtains!
I swear watching that would never get old, I want them at my house!
Every day the cleaners were working on the rooms, I however kept my ‘do not disturb’ on the door, and when asked if I wanted it cleaned I declined politely. This is because I have to use a CPAP breathing machine at night, so during the day I keep it set up by the bed rather than having to pack it away every morning and set it up every night.
I’d rather not have people moving it, for risk of changing the head gear adjustment or accidentally damaging any part of the machine.
Bathroom
The bathroom is again pretty basic with a small sink with a rail around it for towels, and a few more hanging on the radiator behind the door.
There’s a lot of counter space around the sink for toiletries which is good.
The extraction fan is quite noisy, and I found no way to turn it off without turning off the light. It could use an independent switch.
There’s a small cubicle shower with an overhead and a handheld shower, and a small corner shelf inside for bottles of shampoo and shower gel.
The shower was horrible to use.
To start with, the control was awful, having one control for temperature and water pressure is a fail in a shower, you get one just right but the other comes out of line. Too fiddly.
And with the cubicle being so narrow, and the little shelf being so high, I was having to reach up and half turn to get to anything on it, and in doing so my shoulder kept hitting the control and turning the water off!
With the overhead and a handheld shower, you pull a switch above the control to divert water the the handheld, and push it in for the overhead.
But it’s broken, I pulled it out and water came from both the handheld and the overhead shower, and both were even weaker than when it came from the overhead alone (and that was hardly powerful at all!).
I also found that the switch doesn’t stay out, so you can only get water to the handheld by permanently holding the switch!
The water pressure was pretty weak, and the temperature went from too hot, to hot, to cold.
Bar
I had to miss breakfast at the hotel on my first day (Tuesday) due to an early ferry to Como. I got a canoli at a local bakery instead.
I did get to try it the next day, and I’m glad to say I didn’t miss much.
A few croissants and bread for toast (the only jam in evidence for the former being apricot, I mean how difficult would it be to offer strawberry or raspberry?) There was butter too for the toast.
There were a couple of cakes, big things cut into portions, I had one and it tasted a blackcurrant tart (quite nice. A bit unusual for breakfast?)
Also a few slices of what I assume is marble cake, and a few muffins (dry and hard like they’d already been out at least one day before).
There were the traditional cold cuts and a few hot items - beans, bacon and scrambled egg - couldn’t chef manage a sausage or two? There wasn’t even a space for them!?
Who heard of a cooked breakfast of just bacon and scrambled egg!?
Things the next day did not improve, except they now had strawberry jam instead of apricot (and the muffins tasted three days old).
The last day things reverted to type.
Summary
So in summary this hotel leaves quite a bit for improvement, it’s well placed and the staff are friendly and polite, but that’s all it has going for it.
I also need to add that when I checked out they asked “do I have the electrics key?”
I didn’t even know there was one as everything just worked?
Apparently theres a removable key somewhere in the room (that I should have) that cuts power to the lights, plugs and the shutter.
Noone thought to mention this before, and in all the hotels I’ve been to around the world nowhere else has this?
⭐️ staff
⭐️ Location
I’d have to think twice about staying here again.
Couple
Comment: 21 Aug 2025
We enjoyed our stay. The location is excellent!
My husband and I stayed at the hotel in August 2025. Our overall experience was good.
The hotel is in an amazing location, right on the main strip in Bellagio, opposite the lake. If you come out of the hotel and turn left, you are a 5 minute walk away from the ferry terminal, which takes you to Varenna and Menaggio, and to the right, walk straight (past the famous street) and in 10 minutes you'll arrive at the ferry terminal which takes you to Como.
Tip: Purchase your ferry tickets early. The kiosk opens at 7.30 am. Otherwise, you will be standing in the gigantic queues throughout the day to purchase your tickets. We bought a €15 day pass for unlimited trips to Varenna and Menaggio. I'm not sure about the cost of the Como tickets as we weren't able to go. You can also travel to Como and other places by bus, which stops across the street from the Varenna & Menaggio ferry terminal. You can pay when you get into the bus.
The hotel has a beautiful grand entrance, seating area, and staircase. The hallways are nicely decorated and bright. Lots of plants and mirrors on the landings, the staff on reception were always friendly and helpful. The rooms were basic but clean. We had a room on the second floor with a side view of the lake, which was nice. The room had a TV, wardrobe, and some storage. The bed was two singles pushed together, not the most comfortable or biggest, but did suffice. The bathroom was compact, and the shower was quite small but had lots of hot water. It can be slippery, so be careful. There were plenty of towels and rooms cleaned daily. The room key is attached to a really heavy brass holder, and it also has a different key to activate the electricity when in the room. As we didn't want to carry the heavy brass holder, we removed the main door key off the ring and left it in the room, other guests just left their key with reception before they went out.
There was a small pool with sunbeds in a nice garden area on the first floor, the views were amazing from there. It wasn't busy at all.
Breakfast was in the restaurant off the main reception and consisted of boiled and scrambled eggs, beans, bacon, cereals, croissants, breads, ham, and cheese There was also fruit. yoghurt and different cakes, along with a hot / cold drinks machine. The food was always hot, and the scrambled egg was tasty. The hotel chocolate was very nice.
The hotel restaurant is directly opposite, across the road, which sells galato, pizza and sandwiches for lunch and then main meals in the evening, again staff in all of the restaurants were always helpful and friendly.
Tip: In Bellagio, many of the main restaurants open for lunch between 12pm - 3pm and then don't open and/or start serving evening meals before 7pm. You can find places to buy a takeaway pizzas or pannini. We found a restaurant that served food at 6.30pm, but it was only open on certain days of the week and was extremely busy, with people queuing outside waiting for a table. Everything we ate was always good quality and tasty.
There was free wifi everywhere in the hotel, and it worked really well whereveryou were. There is also a tourist tax to pay on checkout, which is €3 pppn.
Overall, we enjoyed our stay at the hotel and would recommend this hotel when staying in Bellagio.
The hotel is in an amazing location, right on the main strip in Bellagio, opposite the lake. If you come out of the hotel and turn left, you are a 5 minute walk away from the ferry terminal, which takes you to Varenna and Menaggio, and to the right, walk straight (past the famous street) and in 10 minutes you'll arrive at the ferry terminal which takes you to Como.
Tip: Purchase your ferry tickets early. The kiosk opens at 7.30 am. Otherwise, you will be standing in the gigantic queues throughout the day to purchase your tickets. We bought a €15 day pass for unlimited trips to Varenna and Menaggio. I'm not sure about the cost of the Como tickets as we weren't able to go. You can also travel to Como and other places by bus, which stops across the street from the Varenna & Menaggio ferry terminal. You can pay when you get into the bus.
The hotel has a beautiful grand entrance, seating area, and staircase. The hallways are nicely decorated and bright. Lots of plants and mirrors on the landings, the staff on reception were always friendly and helpful. The rooms were basic but clean. We had a room on the second floor with a side view of the lake, which was nice. The room had a TV, wardrobe, and some storage. The bed was two singles pushed together, not the most comfortable or biggest, but did suffice. The bathroom was compact, and the shower was quite small but had lots of hot water. It can be slippery, so be careful. There were plenty of towels and rooms cleaned daily. The room key is attached to a really heavy brass holder, and it also has a different key to activate the electricity when in the room. As we didn't want to carry the heavy brass holder, we removed the main door key off the ring and left it in the room, other guests just left their key with reception before they went out.
There was a small pool with sunbeds in a nice garden area on the first floor, the views were amazing from there. It wasn't busy at all.
Breakfast was in the restaurant off the main reception and consisted of boiled and scrambled eggs, beans, bacon, cereals, croissants, breads, ham, and cheese There was also fruit. yoghurt and different cakes, along with a hot / cold drinks machine. The food was always hot, and the scrambled egg was tasty. The hotel chocolate was very nice.
The hotel restaurant is directly opposite, across the road, which sells galato, pizza and sandwiches for lunch and then main meals in the evening, again staff in all of the restaurants were always helpful and friendly.
Tip: In Bellagio, many of the main restaurants open for lunch between 12pm - 3pm and then don't open and/or start serving evening meals before 7pm. You can find places to buy a takeaway pizzas or pannini. We found a restaurant that served food at 6.30pm, but it was only open on certain days of the week and was extremely busy, with people queuing outside waiting for a table. Everything we ate was always good quality and tasty.
There was free wifi everywhere in the hotel, and it worked really well whereveryou were. There is also a tourist tax to pay on checkout, which is €3 pppn.
Overall, we enjoyed our stay at the hotel and would recommend this hotel when staying in Bellagio.
Family traveller
Comment: 21 Jul 2025
Stayed in: Jul 2025
Beautiful view. No publuc bus or ferry after 8p. Pay taxi 100 euro
Nice , comfortable hotel w nice room and beautiful view. Breakfast delicious and very accommodating for early departure. One concern; my grandson caught something swimming in their pool. (And it lasted two weeks) I did notify them to check chlorine levels and pH. Of course they replied that they are perfect. I have noticed that Italians never want to own up for their mistakes. I won't return to Italy.
Anonymous traveller
Comment: 23 Aug 2025
Stayed in: Aug 2025
The hotel was very conveniently situated near the ferry port and for exploring Bellagio. The rooms were basic but have everything you need. The beds weren’t the comfiest - a bit on the hard side but the rooms and hotel itself were very clean. The breakfast was better than expected, choices of cereals, fruit, yoghurt, lovely soft bread and bread for toasting along with scrambled or boiled eggs. We had a lake view which was stunning, however a little on the noisy side early in the morning from 6am and the curtains do not pull so light floods the room. Overall the hotel is good, has everything you would expect from a 3* hotel! The greatest thing about it too was the hidden little oasis behind the hotel with a swimming pool and loungers, amazing for a late afternoon dip after exploring everything Bellagio has to offer!
Very good location
Vivar 1478, Calama, 1390548, Chile|0.56 km from city centre
10 things to dowithin 1.03 km
Transportationwithin 1.76 km
Airportwithin 2.54 km
Check in and check out
Check in from:
12:30
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Children can stay in existing beds:
from 1 to 12 years old
Free
Pets allowed with an extra charge
This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Managed by a private host
Chilean citizens will be charged an additional 19% value added tax. Please note that foreign guests do not need to pay this tax if they show their passports, immigration cards (issued within the past 90 days), and a non-Chilean credit card.
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