Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hôtel Les Roches Fleuries in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that massages are available by appointment only. The bistronomic restaurant 1786 is open from Tuesday to Sunday for dinner only from 19:30 to 21:30. The Savoyard restaurant La Bergerie is open every day for dinner from 19:30 to 21:30. Please note that children from 3 to 15 years old can access the spa from 15:00 to 17:00, only if supervised by an adult. The chalet does not have a lift. Please note that guests arriving after 20:00 are requested to contact the property in advance. One pet is charged EUR 30 per day.