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All taxes and fees included
Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
More about Hotel Milan International
Hotel Milan International
Hotel Milan International is located within a 5-minute stroll from the Milan Subway and the local railway station. It offers affordable accommodation with free parking and Wi-Fi.
Ratings and reviews
Cleanliness2.3
Location3.4
Service2.8
Rooms1.0
Value2.4
Sleep quality3.0
Traveller reviews
Solo traveller
Comment: 25 Feb 2024
Stayed in: Feb 2024
Old and obsolete structure but the staff is always available at any time to solve any problem.
I really felt at home. Everyone who cared about me and often stopped me to see if I needed anything or needed anything. Furthermore, breakfast, which cost one euro, was always brought with a tray to the room. I always took 2 milk rolls with butter and jam, two packets of butter biscuits to dip and a cup of tea with milk. Really excellent.
Business traveller
Comment: 13 Mar 2025
The Hell Hotel in Mumbai
I am writing to formally express my deep dissatisfaction with my recent stay at your establishment, which occurred from 30th of January - 04 th of February 2025. As regular visitors to India and seasoned travelers, we had high expectations for the quality and service provided at your hotel. Unfortunately, our experience was far below acceptable standards.
Below is a summary of the numerous issues we encountered during our five-night stay:
Room Readiness on Arrival: Upon our arrival, the room was not ready for check-in. We were made to wait as the room was being cleaned.
Unsanitary Practices by Housekeeping: While waiting, we observed one of the room boys using the toilet brush to clean the wash basin. This is a serious hygiene violation, and I immediately reported this to the reception. The response I received, stating that the staff member was a trainee, was both inadequate and unacceptable.
Torn, Filthy Bedding: The bedding provided was torn, smelly, and in unsanitary condition, which is completely unacceptable in any hotel, let alone one that claims to offer hospitality to its guests. I have attached photographic evidence of the bedding.
Non-functioning Telephone: Starting from the second day of our stay until the day of departure, the telephone in our room was not working, making it impossible to communicate with hotel staff for any assistance.
Deadly wiring system : Wires were hanging and not properly taped to avoid Electric shocks. Refer photos attached.
Poor Internet Connection: The internet service was continuously unreliable and failed to work for significant periods. We found this especially frustrating given that internet access is a basic expectation for hotel guests.
Presence of Rats in the Reception Area: On our checkout day, we noticed two large rats at the reception. They were observed moving under the sofa where we were sitting. When reported to reception, the response we received was dismissive: "No problem, sir, they are harmless."
Limited Toilet Paper Supply: When we requested an extra toilet roll, the room boy refused, stating that only one toilet roll is provided per day. This is an unreasonable policy, especially given the overall poor experience we had.
Lack of Accountability and Management Response: Despite raising all these concerns to the hotel staff, no effort was made to rectify the situation. Instead, we were met with excuses and dismissive responses. The lack of accountability from the management is deeply disappointing and concerning.
Given the severity of the issues encountered, it is clear that your hotel fails to meet even the most basic standards of cleanliness, hygiene, and guest service. I strongly believe that these issues must be addressed to ensure that future guests do not face the same challenges we did.
I urge you to take immediate action to rectify these issues and to ensure that the health and safety of future guests are prioritized. Additionally, I request a formal apology for the distress and inconvenience we endured.
The lift operates in the hotel looks absolute scarry, not cleaned and a severe deathtrap to the Customers.
The Iron supplied to us is the worst uncleaned Iron I have ever come across.
We did not have Air-conditioning for two days out of our five days stay.
On top of they do not issue any receipts for any payments, so the customers will not have any proof of documents.
Please note that I will also be sharing my experience through reviews on relevant travel platforms and will be contacting the appropriate authorities to ensure that these matters are investigated.
I leave the Customers to judge on this hotel and before making a decision on booking this Risky hotel.
Below is a summary of the numerous issues we encountered during our five-night stay:
Room Readiness on Arrival: Upon our arrival, the room was not ready for check-in. We were made to wait as the room was being cleaned.
Unsanitary Practices by Housekeeping: While waiting, we observed one of the room boys using the toilet brush to clean the wash basin. This is a serious hygiene violation, and I immediately reported this to the reception. The response I received, stating that the staff member was a trainee, was both inadequate and unacceptable.
Torn, Filthy Bedding: The bedding provided was torn, smelly, and in unsanitary condition, which is completely unacceptable in any hotel, let alone one that claims to offer hospitality to its guests. I have attached photographic evidence of the bedding.
Non-functioning Telephone: Starting from the second day of our stay until the day of departure, the telephone in our room was not working, making it impossible to communicate with hotel staff for any assistance.
Deadly wiring system : Wires were hanging and not properly taped to avoid Electric shocks. Refer photos attached.
Poor Internet Connection: The internet service was continuously unreliable and failed to work for significant periods. We found this especially frustrating given that internet access is a basic expectation for hotel guests.
Presence of Rats in the Reception Area: On our checkout day, we noticed two large rats at the reception. They were observed moving under the sofa where we were sitting. When reported to reception, the response we received was dismissive: "No problem, sir, they are harmless."
Limited Toilet Paper Supply: When we requested an extra toilet roll, the room boy refused, stating that only one toilet roll is provided per day. This is an unreasonable policy, especially given the overall poor experience we had.
Lack of Accountability and Management Response: Despite raising all these concerns to the hotel staff, no effort was made to rectify the situation. Instead, we were met with excuses and dismissive responses. The lack of accountability from the management is deeply disappointing and concerning.
Given the severity of the issues encountered, it is clear that your hotel fails to meet even the most basic standards of cleanliness, hygiene, and guest service. I strongly believe that these issues must be addressed to ensure that future guests do not face the same challenges we did.
I urge you to take immediate action to rectify these issues and to ensure that the health and safety of future guests are prioritized. Additionally, I request a formal apology for the distress and inconvenience we endured.
The lift operates in the hotel looks absolute scarry, not cleaned and a severe deathtrap to the Customers.
The Iron supplied to us is the worst uncleaned Iron I have ever come across.
We did not have Air-conditioning for two days out of our five days stay.
On top of they do not issue any receipts for any payments, so the customers will not have any proof of documents.
Please note that I will also be sharing my experience through reviews on relevant travel platforms and will be contacting the appropriate authorities to ensure that these matters are investigated.
I leave the Customers to judge on this hotel and before making a decision on booking this Risky hotel.
Other
Comment: 4 Apr 2024
Stayed in: Apr 2024
Can't sleep in night due to mosquitoes
Pros: very near to airport and rail station. Clean room and bathroom.
Cons: can't sleep at night due to a lot of mosquitoes ( see video). After reporting about the mosquitoes, they sprayed the mosquito spray during the daytime, but it had no effect in the night and we still couldn't sleep in the night due to mosquitoes.
Cons: can't sleep at night due to a lot of mosquitoes ( see video). After reporting about the mosquitoes, they sprayed the mosquito spray during the daytime, but it had no effect in the night and we still couldn't sleep in the night due to mosquitoes.
Solo traveller
Comment: 19 Jul 2023
Stayed in: Jul 2023
Apart of location. It's a Worst hotel to stay .
Apart of location. Staff is very rude. Don't have proper taps in bathroom . Payment issue with the machines. Hot water issues.
Must think before booking the room. Payment shouldn't be made card. Phone pay system is not available.
Must think before booking the room. Payment shouldn't be made card. Phone pay system is not available.
Group traveller
NZ
Comment: 11 Jun 2023
Stayed in: Mar 2023
Don’t stay here!
Arrived after 40hrs of travel, to a room full of mosquitos, mould & dirty bedding! Only window in room at street level had a hole in it and bathroom had a hole in the wall by shower. Promised a refund, but never received it!! Not safe for females!
Location
Hotel Milan International, 1st Rd, near Milan Subway, Koth Wadi Area, MSEB Colony, Santacruz West, Mumbai Suburban District, Mumbai, 400054, India|5.45 km from city centre
10 things to dowithin 1.83 km
Transportationwithin 4.07 km
Airportwithin 1.02 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
12 years old and over
SAR 26 (INR600) per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast price
SAR 9 (≈INR 210)/person
Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.
This hotel accepts the following payment methods:
Cash
Hotel Milan International: FAQs
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