Mercure Miyagi Zao Resort & Spa
1-1 oni-ishihara Togatta-onsen, Zaomachi, Kattagum, Katta District, 989-0916, Tōhoku, Japan
+ 138
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Spa
Front desk 24 hour
More about Mercure Miyagi Zao Resort & Spa
Mercure Miyagi Zao Resort & Spa
Set in Zao, 40 km from Sendai City Community Support Center, Mercure Miyagi Zao Resort & Spa offers accommodation with a garden, free private parking and a restaurant.
Ratings and reviews
Cleanliness4.1
Location4.0
Service4.5
Facilities4.2
Traveller reviews
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Mentioned by travellers
Comment: 1 Dec 2024
Stayed in: Nov 2024
We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
Comment: 3 Apr 2025
Stayed in: Mar 2025
Staff was friendly and pleasant, quick to help out even with the language barrier. However the photos do not match the actual rooms, our room had stained futons, dirty walls, under the sink it lookes like mildew or mold waa growing. Water also leaked from under the sink when you flushed the toilet or took a shower. If your not used to traditional Japanese style room with futons be prepared for the futons to be very uncomfortable. It is somewhat tattoo friendly but you must cover them, they sell index cards sized patches for 200yen each. The buffet is not worth going, food cold and bland, evening night cap was ok plenty of liquor to choose from but would be nice to have actual snacks not just crackers. It was fairly cheap to stay and now I understand why.
Family traveller
Comment: 4 Mar 2025
A onsen hotel Mid in Forest. Room a bit old but big compare to Japan standard. 6 onsen bath good view of zao ski . Dinner buffet was good for the price
Hotel response
Comment: 16 March
Thank you for using our hotel and for sharing your valuable feedback.
We are very pleased to hear that you were satisfied with the size of your room, the types of hot springs, and the view. We are also honored to hear that you enjoyed the dinner buffet.
We will take your feedback into consideration for future improvements, as we will continue to strive to provide you with an even more comfortable space, and we look forward to welcoming you again.
We are very pleased to hear that you were satisfied with the size of your room, the types of hot springs, and the view. We are also honored to hear that you enjoyed the dinner buffet.
We will take your feedback into consideration for future improvements, as we will continue to strive to provide you with an even more comfortable space, and we look forward to welcoming you again.
Comment: 24 Sep 2024
Stayed in: Sep 2024
I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
Comment: 20 Sep 2024
Stayed in: Sep 2024
Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Very good location
1-1 oni-ishihara Togatta-onsen, Zaomachi, Kattagum, Katta District, 989-0916, Tōhoku, Japan|0.97 km from city centre
10 things to dowithin 1.04 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform Pousada Iguassu Charm Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. The guest house will charge your credit card 100% of the first night on the day of booking. If necessary, The guest house will contact you for further payment instructions. During low season, the hotel offers a free shuttle service one way from the Foz do Iguaçu airport to the hotel. Not applied to national holidays, summer vacation and winter holidays. This service must be scheduled 72 hours in advance. Please inform your flight details to the hotel on the moment of the reservation. Rooms have different décor and will be selected according to availability. Please note, a safety deposit box is available for a one-time fee of BRL 5.
Mercure Miyagi Zao Resort & Spa: FAQs
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