Casa Fuster Hotel
Passeig de Gracia, 132 , Gràcia, Barcelona, 08008, Spain
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Children | Breakfast for children costs: 31.00 EUR. |
More about Casa Fuster Hotel
Casa Fuster Hotel
Located in Gràcia, a neighborhood in Barcelona, Hotel Casa Fuster is near a metro station. Park Güell and Casa Milà are cultural highlights, and travelers looking to shop may want to visit Rambla de Catalunya and Passeig de Gràcia. Looking to enjoy an event or a game? See what's going on at Palau Sant Jordi or Parc del Fòrum. Art Deco hotel with a nightclub and a fitness centerThis hotel features a restaurant, a nightclub, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Casa Fuster offers 105 accommodations with espresso makers and safes. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, and hair dryers. This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
Ratings and reviews
Cleanliness4.6
Location4.7
Service4.6
Rooms4.3
Value4.0
Sleep quality4.4
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 9 May 2025
Great stay!
Magical stay at the Casa Fuster!
Ideally located at the top of the Passig de Gràcia and straddling the Gràcia district.
Quality connecting double room.
Service and impeccable staff. Beautiful architecture.
Rooftop very nice. Only room service was not available (quality of food). Thank you for your stay.
Certain elements such as insulation or bathroom taps are to be reviewed.
Ideally located at the top of the Passig de Gràcia and straddling the Gràcia district.
Quality connecting double room.
Service and impeccable staff. Beautiful architecture.
Rooftop very nice. Only room service was not available (quality of food). Thank you for your stay.
Certain elements such as insulation or bathroom taps are to be reviewed.
Hotel response
Comment: 15 May
Cher Nicolas,
Nous vous remercions sincèrement d’avoir partagé votre expérience sur TripAdvisor.
Nous sommes ravis d’apprendre que vous avez passé un séjour magique à l’Hôtel Casa Fuster, et que l’emplacement, l’architecture, l’accueil de notre équipe ainsi que l’ambiance de notre rooftop ont contribué à rendre votre visite spéciale.
Nous prenons bonne note de vos remarques concernant le room service ainsi que certains éléments techniques comme l’isolation et la robinetterie. Nous vous prions de nous excuser si ces points n’ont pas été à la hauteur de vos attentes, et soyez assuré que vos commentaires seront transmis aux départements concernés afin d’améliorer continuellement notre service.
Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour à Barcelone, pour vous offrir une expérience encore plus complète.
Avec nos salutations les plus distinguées,
Guest Relations
Nous vous remercions sincèrement d’avoir partagé votre expérience sur TripAdvisor.
Nous sommes ravis d’apprendre que vous avez passé un séjour magique à l’Hôtel Casa Fuster, et que l’emplacement, l’architecture, l’accueil de notre équipe ainsi que l’ambiance de notre rooftop ont contribué à rendre votre visite spéciale.
Nous prenons bonne note de vos remarques concernant le room service ainsi que certains éléments techniques comme l’isolation et la robinetterie. Nous vous prions de nous excuser si ces points n’ont pas été à la hauteur de vos attentes, et soyez assuré que vos commentaires seront transmis aux départements concernés afin d’améliorer continuellement notre service.
Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour à Barcelone, pour vous offrir une expérience encore plus complète.
Avec nos salutations les plus distinguées,
Guest Relations
Business traveller
Comment: 7 Apr 2025
LHW ?
Three stars. One for the friendly staff. One for the situation. And one for the person who took the photos. Because these deviate far from reality. See the difference to my pictures. A balcony that practically crumbles, cracked and broken places everywhere. Mold in the bathroom. Even worse: yellow spots everywhere in the bathroom. Non-insulated power cables. A lamp only with a light bulb. A lampshade was no longer enough. The windows haven't been cleaned in a long time, etc. Some call it charm. Or getting old. I call it a cheek. For an LHW... I don't have the words. A consultation gave the following answer: A change of rooms would do no good, as all rooms need renovation. The only way I can explain the good reviews is that you have to talk nicely about something you paid so much for so it doesn't hurt. For me, this is the worst hotel I've ever been to. And in almost 70 years, things have come together.
Hotel response
Comment: 16 April
Sehr geehrte Birgit,
vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.
Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat.
Wir möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen, die Sie beschrieben haben, und verstehen Ihre Enttäuschung nur zu gut.
Es schmerzt uns zu wissen, dass wir Ihnen nicht das Erlebnis bieten konnten, das wir uns für unsere Gäste wünschen.
Gerne möchten wir mit Ihnen teilen, dass wir uns derzeit in der Planungsphase für eine umfassende Renovierung unserer Einrichtungen befinden,
um unseren Gästen ein moderneres, komfortableres und gepflegtes Umfeld zu bieten – ohne dabei den Charakter und die Geschichte unseres Hauses zu verlieren.
Wir wissen, dass dies ein notwendiger Schritt ist und arbeiten aktiv daran.
Besonders danken wir Ihnen für Ihre positiven Worte über unser Team und unsere Lage – beides wird von unseren Gästen stets sehr geschätzt.
Wir hoffen von Herzen, dass Sie uns in Zukunft eine neue Gelegenheit geben, Sie willkommen zu heißen,
damit Sie eine Erfahrung machen können, die dem Standard entspricht, den wir mit Leidenschaft anstreben.
Mit herzlichen Grüßen,
Guest Relations
vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.
Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat.
Wir möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen, die Sie beschrieben haben, und verstehen Ihre Enttäuschung nur zu gut.
Es schmerzt uns zu wissen, dass wir Ihnen nicht das Erlebnis bieten konnten, das wir uns für unsere Gäste wünschen.
Gerne möchten wir mit Ihnen teilen, dass wir uns derzeit in der Planungsphase für eine umfassende Renovierung unserer Einrichtungen befinden,
um unseren Gästen ein moderneres, komfortableres und gepflegtes Umfeld zu bieten – ohne dabei den Charakter und die Geschichte unseres Hauses zu verlieren.
Wir wissen, dass dies ein notwendiger Schritt ist und arbeiten aktiv daran.
Besonders danken wir Ihnen für Ihre positiven Worte über unser Team und unsere Lage – beides wird von unseren Gästen stets sehr geschätzt.
Wir hoffen von Herzen, dass Sie uns in Zukunft eine neue Gelegenheit geben, Sie willkommen zu heißen,
damit Sie eine Erfahrung machen können, die dem Standard entspricht, den wir mit Leidenschaft anstreben.
Mit herzlichen Grüßen,
Guest Relations
Family traveller
Comment: 24 May 2025
Very nice hotel in a beautiful area, but with some small drawbacks that added up
The Hotel Casa Fuster is a beautiful and very nice hotel, but given that it is a 5 star hotel some of my (very high) expectations were not fully met. Starting with the strong points, the hotel is a beautiful and well-maintained building in one of Barcelona’s nicer neighborhoods. The rooms were quite beautifully furnished, the beds were huge (they seemed like oversized king beds), and the rooms and bathrooms were appointed as one would expect / hope in a 5 star hotel. The hotel has a very nice rooftop bar area, a lobby restaurant which had jazz one night while we were there, a Michelin star restaurant on the first floor, and a very nice breakfast buffet on the floor below the ground floor. The reception, door, and concierge staff were all warm and welcoming. In our room we had some nice chocolate, fruit and wine treats to welcome us upon our arrival, and turndown service includes leaving a couple of chocolates in the room nightly. All quite nice. It’s also worth noting that the hotel, at the end of the Paseo de Gracia, has great views of the nicest street in Barcelona and is quite centrally located. However, centrally located doesn’t mean that is very close to the main attractions! The Barcelona Cathedral (one of the closer points in the old city / Gothic Quarter) is a 1.5 mile walk to the southeast (and the start of La Rambla is slightly less than that), the Sagrada Familia is 1 mile walk to the east, Park Guell is a 1.4 mile walk to the north, the Christopher Columbus statue / monument a 2 mile walk to the south… so we found ourselves taking cabs most of the time and Barcelona traffic isn’t great! (The metro is another option, if you are inclined..)
On to some of the drawbacks. While service was friendly there were a few occasions where things weren’t quite as expected. On three different occasions, something that was expected (based on what we’d arranged at booking or a request that was made during our stay) was missed. When I called the front desk it was promptly addressed each time, but I do expect more from a hotel of this caliber. When we checked in the room was very warm. When I lowered the temperature in the room it probably took about 6 hours to hit the target temperature. The hair dryer in the bathroom is attached to the side of the vanity and the cord isn’t long enough (or flexible enough) to allow a person to comfortably use it while standing in front of the mirror. (They do provide a small metal stool you can use, probably because they realize this). You need to keep your room key in one of those key slots to turn on the lights in the room, which is a bit annoying if you want to run out of the room with someone staying behind (in fairness I don’t know if this is a city requirement but if not then it’s something that maybe the hotel might wish to consider - perhaps providing guests an extra key on check-in). The room service staff were a bit overzealous in getting rid of extra papers (like the one we got on check-in that had the WiFi password written on it!) and unplugging and putting away my wall charger daily. We had no way to physically connect a laptop or iPad to our TV and the technology to wirelessly connect wasn’t working. Breakfast was great but you couldn’t serve yourself coffee, and ordering and receiving it could take a while. No one thing that big a deal, but in aggregate I ding them a bit for it. Maybe we’re overly picky… but at a hotel of this caliber we feel that the details matter, and honestly many of them were better addressed at the hotels we stayed at in other cities in our stay, none of which were 5 star properties…
With all that said, when it comes to the fundamentals, it’s still a very nice and quite comfortable hotel with helpful, responsive, and friendly staff.
On to some of the drawbacks. While service was friendly there were a few occasions where things weren’t quite as expected. On three different occasions, something that was expected (based on what we’d arranged at booking or a request that was made during our stay) was missed. When I called the front desk it was promptly addressed each time, but I do expect more from a hotel of this caliber. When we checked in the room was very warm. When I lowered the temperature in the room it probably took about 6 hours to hit the target temperature. The hair dryer in the bathroom is attached to the side of the vanity and the cord isn’t long enough (or flexible enough) to allow a person to comfortably use it while standing in front of the mirror. (They do provide a small metal stool you can use, probably because they realize this). You need to keep your room key in one of those key slots to turn on the lights in the room, which is a bit annoying if you want to run out of the room with someone staying behind (in fairness I don’t know if this is a city requirement but if not then it’s something that maybe the hotel might wish to consider - perhaps providing guests an extra key on check-in). The room service staff were a bit overzealous in getting rid of extra papers (like the one we got on check-in that had the WiFi password written on it!) and unplugging and putting away my wall charger daily. We had no way to physically connect a laptop or iPad to our TV and the technology to wirelessly connect wasn’t working. Breakfast was great but you couldn’t serve yourself coffee, and ordering and receiving it could take a while. No one thing that big a deal, but in aggregate I ding them a bit for it. Maybe we’re overly picky… but at a hotel of this caliber we feel that the details matter, and honestly many of them were better addressed at the hotels we stayed at in other cities in our stay, none of which were 5 star properties…
With all that said, when it comes to the fundamentals, it’s still a very nice and quite comfortable hotel with helpful, responsive, and friendly staff.
Comment: 8 May 2025
Stayed in: May 2025
Post-cruise exploration of the city. We found the highlight of our trip was this amazing retreat of a hotel!
Comment: 5 May 2025
Stayed in: Apr 2025
We had a wonderful stay at Hotel Casa Fuster. They went out of their way to meet our requests and make us very comfortable. It is a beautiful hotel in a great location. Highly recommended. Perfect for our celebrating our anniversary.
Excellent location
Passeig de Gracia, 132 , Gràcia, Barcelona, 08008, Spain|1.49 km from city centre
10 things to dowithin 2.17 km
Transportationwithin 4.16 km
Airportwithin 12.82 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Breakfast for children costs: 31.00 EUR.
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
The following are available for a small additional fee and are not obligatory: - Wellbeing card - access to indoor spa center, gym, indoor and children's swimming pool. - All card - wellbeing card as above, plus covered parking.
Casa Fuster Hotel: FAQs
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