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Fast facts

Check in from:
14:00
Check out before:
12:00
Breakfast
Breakfast available
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant

More about Hampton by Hilton Istanbul Kayasehir

Hampton by Hilton Istanbul Kayasehir

Located in Basaksehir district, Hampton by Hilton Istanbul Kayasehir is ideally situated inside the popular Kayasehir Shopping Mall. It offers 24-hour front desk service and rooms with free WiFi. The hotel has a fitness room.

Ratings and reviews

Cleanliness4.5
Location4.2
Service4.4
Rooms4.5
Value4.4
Sleep quality4.6

Traveller reviews

Mentioned by travellers
Anonymous traveller

Comment: 19 May 2025

Stayed in: May 2025

excellent reception clean rooms delicious breakfast ilkin fromreception was extremly helpfull thank you
Anonymous traveller

Comment: 11 Apr 2025

Stayed in: Apr 2025

T ‏he water flows from the bathroom to the room, and the smell is not good. Frankly, the room is very small.
Solo traveller

Comment: 13 Mar 2025

Wonderful Experience!

First off, I didn't book this property by choice. My flight on Turkish Airlines from IST to SZG was canceled due to weather, so TK provided me with complimentary accommodation at this hotel.
I can't say enough good things about how the reception staff handled an entire bus full of stranded travelers. They processed the folks with small children first, and then they went through the reservations as they were handed to them (which was the fairest approach, otherwise the folks in the back of the bus would have waited forever to be checked in).
Huge shoutout to Halil, who went above and beyond do not only do his job, but also do it with a smile on his face and efficiently.
I hope his management acknowledges what a great asset he is to their staff!
The room was spacious and clean, and it was nice and quiet - absolutely no complaints. I requested a wake-up call (early (4:00 am) departure via hotel shuttle to the airport), so I missed out on breakfast.
Solo traveller

Comment: 23 Feb 2025

Arrived early but was able to access room straightaway which was great. Very comfortable room. Great location, only a few minutes walk from restaurants and shops. Also thanks to Mr. Mahir for his hospitality.
Family traveller

Comment: 31 Jul 2024

Stayed in: Jul 2024

Catastrophic stay at the hotel

I was forced to stay at this hotel after missing my connecting flight with Turkish Airlines. Unfortunately, the experience was far from satisfactory.
First of all, the reception staff were extremely unfriendly and incompetent. Instead of helping us, they made fun of the situation and showed no willingness to solve our problem seriously.
The rooms themselves were a disaster. Hygiene was simply unacceptable. I found blood on the curtains and the sofa in the room was shredded. The condition of the room was so disgusting that I could hardly touch anything. It was dirty and ugly, and I wouldn't recommend this place to anyone.
In summary: Very unfriendly and incompetent staff, dirty and unsanitary rooms. An absolutely terrible stay. Get away from this hotel!
I was forced to stay at this hotel after missing my connecting flight with Turkish Airlines. Unfortunately, the experience was anything but satisfactory.
Firstly, the staff at the reception were extremely unfriendly and incompetent. Instead of helping us, they mocked the situation and showed no willingness to seriously solve our problem.
The rooms themselves were a disaster. The hygiene was simply unacceptable. I found blood on the curtains and the sofa in the room was torn. The condition of the room was so disgusting that I could hardly touch anything. It was dirty and ugly, and I would not recommend this hotel to anyone.
In summary: Very unfriendly and incompetent staff, dirty and unhygienic rooms. An absolutely terrible stay. Stay away from this hotel!
Türk Hava Yolları ile bağlantılı uçuşumu kaçırdıktan sonra bu otelde kalmak zorunda kaldım. Ne yazık ki, deneyim kesinlikle tatmin edici değildi.
Öncelikle, resepsiyondaki personel son derece kaba ve yeteneksizdi. Bize yardımcı olmak yerine, durumu alaya aldılar ve sorunumuzu ciddi bir şekilde çözme isteği göstermediler.
Odaların kendisi tam bir felaketti. Hijyen kesinlikle kabul edilemezdi. Perdelerde kan buldum ve odadaki kanepe yırtılmıştı. Odanın durumu o kadar iğrençti ki, neredeyse hiçbir şeye dokunamadım. Kirli ve çirkindi ve bu oteli kimseye tavsiye etmem.
Özetle: Son derece kaba ve yeteneksiz personel, kirli ve hijyenik olmayan odalar. Tam anlamıyla berbat bir konaklama. Bu otelden uzak durun!
أجبرت على البقاء في هذا الفندق بعد أن فاتٜي رحلتي المتصلة مع ؟لخطوط ؟لجوية ؟لتركية. لسوء الحظ، كانتجربة غير مرضية على الإطل؟ق.
أولاً، كان الموظفون في ال؟ستقب؟ل غير ودودين وغير كفوئين للغ؟ية. بدلاً من مساعدتٜا، سخروا من الوضع ومُظهروا أي رغبة في حل مشكلتل جدي.
كانت الغرف كارثية ب

Very good location

4.2

Kayabaşı Mah. Şehit Mustafa Bozoklu Cad. No:5/1, Başakşehir, Istanbul, 34306, Türkiye (Turkey)|21.64 km from city centre

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

3 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast price

Please contact hotel for price information

Important information from the hotel
Please inform Hampton by Hilton Istanbul Kayasehir in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of TRY 1500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Cash

Hampton by Hilton Istanbul Kayasehir: FAQs

Yes, Hampton by Hilton Istanbul Kayasehir does have a restaurant.
At Hampton by Hilton Istanbul Kayasehir you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Hampton by Hilton Istanbul Kayasehir.
Hampton by Hilton Istanbul Kayasehir is 21.7 km away from Istanbul city centre.
Hampton by Hilton Istanbul Kayasehir is in Istanbul, Türkiye (Turkey) and is 21.7 km away from Istanbul city centre.