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+ 85
SAR 223

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1 night

All taxes and fees included

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a night

Twin room

Non refundable
Meals not included
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on Agoda
a night

Double room

Non refundable
on Vio.com
a night

Twin room

Non refundable
Meals not included
on Expedia
a night

Twin room

Non refundable
Meals not included

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Fast facts

Check in from:		14:00
Check out before:		12:00
Breakfast		Breakfast available
Pets		Pets not allowed
Children		Children are welcome at this hotel

Amenities

View all
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour

More about Citymax Hotel Bur Dubai

Citymax Hotel Bur Dubai

Located in the historic Bur Dubai district, Citymax offers contemporary accommodation less than 1 km from Dubai Creek. It features a rooftop pool, a well-equipped gym and free private parking. Free WiFi is available in the entire hotel.

Ratings and reviews

Cleanliness4.2
Location4.2
Service4.1
Rooms3.9
Value4.1
Sleep quality4.1

Traveller reviews

Business traveller

Comment: 5 Sep 2025

Stayed in: Aug 2025

Memorable stqff

Service is exceptional
Lovely and Islam front desk and Satheer and surendra from housekeeping who is very good cleaning my room

Hotel response

Comment: 5 Sep 2025

Dear Valued Guest,
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.
Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.
Kind Regards
Hotel Management
Family traveller

Comment: 5 Sep 2025

Stayed in: Sep 2025

Exellent Costumer Service

We had a good stay! we came from far when we reached the Hotel, Mary welcome us with a smile eventhough the reception was busy. She checks in quickly compared to others. Thanks to Archie from housekeeping too to provide us our needs from room.

Hotel response

Comment: 5 Sep 2025

Dear Valued Guest,
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.
Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.
Kind Regards
Hotel Management
Family traveller

Comment: 4 Sep 2025

Stayed in: Jul 2025

Amazing

It was I stayed at this hotel for a month and had an excellent experience. The service was outstanding, the cleanliness was perfect, and the staff were extremely professional and friendly.
I would especially like to thank Ms. Lee for her care and support. She provided the best service I have ever received – she is kind, attentive, and even stayed an extra hour after her shift ended just to make sure all of my wife’s and my requests were taken care of.
Highly recommended!

Hotel response

Comment: 4 Sep 2025

Dear Valued Guest,
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.
Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.
Kind Regards
Hotel Management
Group traveller

Comment: 3 Sep 2025

Stayed in: Aug 2025

Customer service not good

Should be complete toiletries and amenities has to be there. Much improvement requires in customer service. At least all basic nessesaty hotel responsibility

Hotel response

Comment: 4 Sep 2025

Dear Valued Guest,
Greetings from the Citymax Hotel Bur Dubai!
Kindly accept our humble apologies if we fell short in your expectations. We, at Citymax, strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel!
Please give us another opportunity to serve you and to change your impression of the hotel given an opportunity.
Look forward to welcome you back soon.
Kind Regards,
Hotel Management
Other

Comment: 2 Sep 2025

Stayed in: Aug 2025

Good stay aand good food

Good hotel and good service, good quality and options for veg are good.
Staff was very co operative and the environment was very happy

Hotel response

Comment: 4 Sep 2025

Dear Valued Guest,
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.
Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.
Kind Regards
Hotel Management

Very good location

4.2

Al Kuwait Street, Bur Dubai, Dubai, 116121, United Arab Emirates|2.51 km from city centre

10 things to dowithin 1.95 km

Transportationwithin 2.55 km

Airportwithin 39.76 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

From the menu, Buffet

Breakfast options

Asian breakfast, Continental breakfast

Breakfast price

SAR 62 (≈AED 60)/person

Important information from the hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents) or original National ID card from GCC countries upon check-in. Kindly note that credit card used to make booking will be required upon check in for verification, in the absence of this credit card hotel will ask for full payment at the time of check-in. Please note that a pre-authorisation of first night will apply on the provided credit card at the time of booking. For debit cards, first night charges will be directly debited from the provided card. If the booking is non refundable, full charges will apply.
Important information about the city
When staying at the hotel, a local Tourism Dirham is charged per room per night. The amount charged may vary depending on different situations (stay period and room type etc.) . Please contact the hotel front desk for more information.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logo

Cash

Citymax Hotel Bur Dubai: FAQs

Yes, Citymax Hotel Bur Dubai does have a restaurant.
At Citymax Hotel Bur Dubai you can check in from 14:00, and you'll need to check out before 12:00.
Yes, there is parking available at Citymax Hotel Bur Dubai.
Citymax Hotel Bur Dubai is 2.5 km away from Dubai city centre.
Citymax Hotel Bur Dubai is in Dubai, United Arab Emirates and is 2.5 km away from Dubai city centre.

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