Chelsea Cloisters Serviced Apartments, London Hotels

Name: Chelsea Cloisters Serviced Apartments
Address: Sloane Avenue, Kensington, London, SW3 3DW, United Kingdom, London, England, SW3 3DW, United Kingdom

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Fast facts

Check in from:	15:00
Check out before:	10:30
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Front desk 24 hour

Non-smoking

Laundry

Lift

More about Chelsea Cloisters Serviced Apartments

Chelsea Cloisters Serviced Apartments

Situated in the heart of central London, Chelsea Cloisters boasts elegant, modern apartments within the fashionable district of Kensington and Chelsea. South Kensington Underground Station is just 5 minutes’ walk away.

Ratings and reviews

Cleanliness4.2

Location4.3

Service4.1

Facilities4.0

Traveller reviews

Family traveller

Comment: 8 Mar 2025

The first room we were given for our 8 night stay was a disaster. Peeling floor, dirty walls, broken cabinets and lights, filthy pull out couch. Bait and switch from the online pics. The desk said there were no other rooms. Hardly slept. Changed rooms on the second day to an updated 1 bedroom. Much better. Still a little rough around the edges but way better. Nice to have an updated clean kitchenette. Laundry facilities were good. Great location! Easy access to Piccadilly line and buses. If you can get it cheap, it's worth it.

Anonymous traveller

Comment: 24 May 2025

Stayed in: May 2025

We were ‘upgraded’ to 2 bedroom suite. However, the rooms were very tired and chipped. The bathroom had mould between the tiles etx and the windows were absolutely filthy around the frames. The windows are metal single glazed and didn’t close properly so the noise was terrible. It would be really cold and draughty in winter. The bedding was clean the towels were okay.
Staff and reception are really lovely and so helpful. They stored our luggage for us.
The location is excellence for the Chelsea Flower Show and for Battersea Power Station. Kings Road is a great shopping area.

Anonymous traveller

Comment: 21 May 2025

Stayed in: May 2025

During my 3 night stay, I parked my car by the street just 1 min away from the reception. My car was broken into and my rear windows were smashed. When I asked the reception about this, one of the staff said he saw the windows smashed around 6am in the morning but it was not the their responsibility to report to the police. They were unable to provide accurate CCTV footage to teh police even though they had CCTV. Further, when I asked for extension for 1 hour on Check Out day, as I had to wait for window repairers to clear out the glass in my car; I was told they could only extend 30 mins. I had to speak to manager in the office and she agreed to extend to 12 noon. The reception was unhelpful and unfriendly. Safety around this area is poor and criminals are at work around here. Do not stay here if you have to drive your car here. The evening before, their fire systems were activated and 3 fire trucks attended though I was told it was just a system failure. The place does not feel safe at all.

Anonymous traveller

Comment: 14 Apr 2025

Stayed in: Apr 2025

Firstly a shout out to the amazing staff. All of them are super lovely kind helpful and are fantastic in every way. However the rooms are a little rough around the edges and the street noise is insane. Ask for an interior room. In the 6 nights I stayed I witnessed a car being broken into. A party van with extremely loud music clearly selling dr*gs, delivery of laundry at 3am in a truck which was so noisy. I’ve lived in central london on and off for years and never experienced these things.

Business traveller

Comment: 4 Apr 2025

I enjoyed my stay, but I was shocked that a big hotel like this does not have its own private parking space for its residents. I ended up accumulating £100 for the 2 days I spent in the hotel. Also, I was expecting the hotel to be tidy up every day but I went out after my first day for a program and came back to see my room same as I left it which is not good at all for a hotel like this. You guys can do better than this

Very good location

4.3

Sloane Avenue, Kensington, London, SW3 3DW, United Kingdom|3.21 km from city centre

10 things to dowithin 1.97 km

Transportationwithin 2.05 km

Airportwithin 19.94 km

Check in and check out

Check in from:

15:00

Check out before:

10:30

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Chelsea Cloisters Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. You must show a valid photo ID and the debit/credit card used when booking upon check-in. When booking 10 rooms or more, different policies and additional supplements will apply. We provide alternate day maid cleaning service with a change of towels and linen every 4th day of your stay.

Accepted payment methods

This hotel accepts the following payment methods: