Wyndham Boston Beacon Hill
5 Blossom Street, West End, Boston, 02114, United States
+ 55
Find the best hotel in Boston for your dates, by price or preference
Compare deals for Wyndham Boston Beacon Hill across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Wyndham Boston Beacon Hill
Wyndham Boston Beacon Hill
The Museum of Science and TD Bank Garden are located 900 metres from this Boston city centre hotel, featuring completely non-smoking rooms, an on-site restaurant and many modern amenities. A work desk and cable TV are included in each guest room.
Ratings and reviews
Cleanliness4.1
Location4.5
Service4.0
Rooms3.9
Value3.6
Sleep quality4.0
Traveller reviews
Filter by
Sort by
Mentioned by travellers
Comment: 13 May 2025
Stayed in: May 2025
Great staff and fabulous location. A bit noisy at night because it’s in the Same block as Mass General Hospital so a lot of sirens on for a large be part of the night. It’s old so there is a lot of black mold around windows and bathroom floor.
Couple
Comment: 28 May 2025
Not Worthy Of The Wyndham Name
In short, I’ve stayed at nicer Motel 6s.
This hotel is right next to Mass General Hospital, so you can imagine the demographic, and if you can’t- many people are there for their sick loved ones, many having surgery or life threatening issues. My wife had brain surgery the following day, so it was real convenient to find a hotel within walking distance to the hospital.
The lobby looked like one of those you’d see on Gordan Ramsey’s hotel nightmare shows. Dark and dingy, with a very sketchy bar at the far end. The staff were pleasant. Especially the one who was patiently taking some verbal abuse by a rude customer demanding a refund. Now, I wonder, was the patience just practice, after getting the same complaints over and over? It was definitely foreshadowing.
So we get to our room and it clearly has not been renovated since its inception. One of those where you’re afraid to use a black light and prefer to live in ignorance. It felt dirty. I’m not going to get into the decor. It would just seem petty to attack it like some queer eye for the straight guy episode. I will however mention the mold in the bathroom and possible steel wool stuffed in some holes in the bathroom…?…
Moving on… My wife went to take a shower… and the shower backed up. Complete with other people’s hair. She was bathing in the filth of others (see attached photo of what floated up). Called the front desk, they did say they would send someone up that night… but again, surgery the following morning and we were headed to bed. We left it at someone will by tomorrow.
Needless to say the next day it was still clogged. The second morning of my stay (two nights in) I called the front desk to ask if someone could come while I was at the hospital visiting my wife.
When I returned that evening someone did come. However… the shower was not cleaned after it was unclogged. MOST of the hair was gone, but there were some flecks of molecules of something that washed down the drain when I turned on the shower.
So I spent three nights there. And was not able to take a shower once.
The Wyndham did not deliver on the services I paid for. The place was FAR below Wyndham standards and they should be ashamed. Business won’t be hurt - people need a place close to the hospital to stay. They know this, which is why the place has fallen into squalor. It had the vibe of a hotel where you pay by the hour.
The staff were pleasant and polite - it is honestly not fair to them to have to field the numerous complaints and I ’m sure some belligerent customers.
I received a refund for one night. While I am happy I received some sort of refund, it was not enough to compensate for the lack of services rendered that Wyndham advertised.
This hotel is right next to Mass General Hospital, so you can imagine the demographic, and if you can’t- many people are there for their sick loved ones, many having surgery or life threatening issues. My wife had brain surgery the following day, so it was real convenient to find a hotel within walking distance to the hospital.
The lobby looked like one of those you’d see on Gordan Ramsey’s hotel nightmare shows. Dark and dingy, with a very sketchy bar at the far end. The staff were pleasant. Especially the one who was patiently taking some verbal abuse by a rude customer demanding a refund. Now, I wonder, was the patience just practice, after getting the same complaints over and over? It was definitely foreshadowing.
So we get to our room and it clearly has not been renovated since its inception. One of those where you’re afraid to use a black light and prefer to live in ignorance. It felt dirty. I’m not going to get into the decor. It would just seem petty to attack it like some queer eye for the straight guy episode. I will however mention the mold in the bathroom and possible steel wool stuffed in some holes in the bathroom…?…
Moving on… My wife went to take a shower… and the shower backed up. Complete with other people’s hair. She was bathing in the filth of others (see attached photo of what floated up). Called the front desk, they did say they would send someone up that night… but again, surgery the following morning and we were headed to bed. We left it at someone will by tomorrow.
Needless to say the next day it was still clogged. The second morning of my stay (two nights in) I called the front desk to ask if someone could come while I was at the hospital visiting my wife.
When I returned that evening someone did come. However… the shower was not cleaned after it was unclogged. MOST of the hair was gone, but there were some flecks of molecules of something that washed down the drain when I turned on the shower.
So I spent three nights there. And was not able to take a shower once.
The Wyndham did not deliver on the services I paid for. The place was FAR below Wyndham standards and they should be ashamed. Business won’t be hurt - people need a place close to the hospital to stay. They know this, which is why the place has fallen into squalor. It had the vibe of a hotel where you pay by the hour.
The staff were pleasant and polite - it is honestly not fair to them to have to field the numerous complaints and I ’m sure some belligerent customers.
I received a refund for one night. While I am happy I received some sort of refund, it was not enough to compensate for the lack of services rendered that Wyndham advertised.
Hotel response
Comment: 1 June
Rae, we’re truly sorry your experience fell so far below expectations, especially during such an important time for you and your wife. While we’re pleased our location near Mass General was convenient, we regret that the condition of your room and the unresolved shower issue impacted your stay. Your concerns are being reviewed with our team to ensure better follow-through and cleanliness moving forward. We appreciate your recognition of our staff and hope you might consider giving us another opportunity to provide the level of care and comfort you deserve.
Other
Comment: 19 May 2025
A Terrible Experience
We stayed at Wyndham Boston Beacon Hill for 3 days starting May 14. This was the worst 3 hotel days I’ve ever experienced in my many years of travel.
On out first day/night we were given a room facing major construction at Mass General Hospital across the street that continued until 6 PM. That construction was extremely loud with construction noise waking us at 6 AM. We had our reservation for 2 months and checked in the afternoon. We were never informed of the construction noise. Why would your staff knowingly book us into such an undesirable room with all that noise? It was terrible!
In addition, that awful room had a mattress that was broken down on both sides so much so that I could feel the springs poking me in the rear end when I/Wife got in bed….ouch!
All the rest of the furniture in the room looked like it came from a 2nd hand store. Badly scratched and chipped.
The phone chargers in both bedside lamps did not work. The desk in the room did not have a complimentary pen. I had to borrow one from the front desk….how cheap is that!
I’M NOT DONE YET! The shower DID NOT HAVE HOT WATER. We let it run cold for 15 minutes and then gave up. And by the way, all of your toilets when they flush sound like a water cannon explosion….so much for not waking up your partner in the middle of the night.
The next day after arrival we were given a room change across the hall away from the construction noise. The good news was at least now the hot water worked and the furniture had fewer knicks and scratches. We still had toilets that had the water cannon explosion sound when flushed.
THE BAD NEWS...both sides of this different bed were also broken down so I could feel the springs poking me when I got into bed….again ouch!
Now to cap it all off we went to your vending machine to get bottled water. The vending machine was broken SO NO BOTTLED WATER.
We chose a Wyndham hotel in Boston based upon our prior experiences. We didn’t pay a discounted rate. We were very disappointed with our Wyndham experience this time and feel as if we were cheated. If Wyndham believes that improving the corporate bottom line at the expense of customer’s creature comforts is an acceptable business practice we will rethink our future selection of hotel chains.
On out first day/night we were given a room facing major construction at Mass General Hospital across the street that continued until 6 PM. That construction was extremely loud with construction noise waking us at 6 AM. We had our reservation for 2 months and checked in the afternoon. We were never informed of the construction noise. Why would your staff knowingly book us into such an undesirable room with all that noise? It was terrible!
In addition, that awful room had a mattress that was broken down on both sides so much so that I could feel the springs poking me in the rear end when I/Wife got in bed….ouch!
All the rest of the furniture in the room looked like it came from a 2nd hand store. Badly scratched and chipped.
The phone chargers in both bedside lamps did not work. The desk in the room did not have a complimentary pen. I had to borrow one from the front desk….how cheap is that!
I’M NOT DONE YET! The shower DID NOT HAVE HOT WATER. We let it run cold for 15 minutes and then gave up. And by the way, all of your toilets when they flush sound like a water cannon explosion….so much for not waking up your partner in the middle of the night.
The next day after arrival we were given a room change across the hall away from the construction noise. The good news was at least now the hot water worked and the furniture had fewer knicks and scratches. We still had toilets that had the water cannon explosion sound when flushed.
THE BAD NEWS...both sides of this different bed were also broken down so I could feel the springs poking me when I got into bed….again ouch!
Now to cap it all off we went to your vending machine to get bottled water. The vending machine was broken SO NO BOTTLED WATER.
We chose a Wyndham hotel in Boston based upon our prior experiences. We didn’t pay a discounted rate. We were very disappointed with our Wyndham experience this time and feel as if we were cheated. If Wyndham believes that improving the corporate bottom line at the expense of customer’s creature comforts is an acceptable business practice we will rethink our future selection of hotel chains.
Hotel response
Comment: 21 May
Thank you for your detailed feedback, Bill. We’re truly sorry that the first room you were given did not meet expectations. While we’re glad our team was able to move you for the remainder of your stay, we understand your frustration and will be working to ensure all of our accommodations are maintained to our high standards. Regarding the noise concerns you encountered, please know that the nearby construction work is beyond our control, and we regret the disruption. Our team will also work to repair the vending machine. We hope you’ll consider giving us another opportunity to provide the quality stay you have come to expect from our Brand.
Other
Comment: 15 May 2025
Not anymore
The hotel is old and not very clean. The rooms smell strongly of cigarette smoke, and the windows can’t be opened, which makes the air quality even worse. Aside from Kit, the afternoon staff were unfriendly and seemed annoyed by basic requests. I wouldn’t recommend this hotel unless you have very low standards.
Hotel response
Comment: 18 May
Michela, we’re disappointed that your stay didn’t reflect the level of comfort and service we strive for. Your comments regarding your guest room's cleanliness and the interactions you had with some team members are important to us and will be reviewed internally for improvement. We’d appreciate the chance to provide a better experience in the future.
Business traveller
Comment: 9 May 2025
Would not stay even as last resort.
Only hotel available for conference. Booked due to Wyndham name but OMG. Not inviting at all. Hotel room very dark and dirty. Rug filthy. Room smelled bad. Lobby dark and dingy. Look elsewhere. No security and people walking everywhere and checked.
Hotel response
Comment: 12 May
It’s disheartening to hear that your stay left such a negative impression. Guest comfort and safety are very important to us, and we’ll be addressing your feedback about your room and the lobby environment with our team. We’d appreciate the opportunity to welcome you back for a much-improved visit. Thank you for sharing your concerns.
Excellent location
5 Blossom Street, West End, Boston, 02114, United States|0.67 km from city centre
10 things to dowithin 1.54 km
Transportationwithin 1.41 km
Airportwithin 5.06 km
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
17 years old and under
SAR 76 (USD20) per person per night
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
From the menu
Breakfast price
Please contact hotel for price information
Breakfast times
07:00 - 12:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Wyndham Boston Beacon Hill: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Boston
Car hire in Boston