Fort Lauderdale Marriott Coral Springs Hotel & Convention Center
11775 Heron Bay Blvd, Coral Springs, 33076, United States
+ 60
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Fort Lauderdale Marriott Coral Springs Hotel & Convention Center
Fort Lauderdale Marriott Coral Springs Hotel & Convention Center
Located between Fort Lauderdale and Boca Raton, this hotel features an on-site golf club and an 18,000-square-foot convention center. It offers 2 restaurants, landscaped atrium and a heated outdoor pool.
Ratings and reviews
Cleanliness4.3
Location4.1
Service4.2
Rooms4.1
Value4.0
Sleep quality4.2
Traveller reviews
Anonymous traveller
Comment: 18 Apr 2025
Stayed in: Apr 2025
Excellent hotel. Cook and staff at breakfast were fantastic. Daily cleaning was very prompt and thorough. Room was always clean and neat. Would recommend this hotel to others. Obvious management is excellent because never saw a line or complaints from other guests. Very nice and beautiful grounds.
Solo traveller
Comment: 20 Feb 2025
Disgusting, unacceptable, horrific conditions - and I'm stuck for 6 more nights.
I have been at this hotel for less than an hour, and I am already disgusted. My room was absolutely filthy—dust everywhere, female hair on the sheets, male hair shavings in the bathroom, stains on the pillowcases, used and wrinkled towels (like, actually used), and crumbs in every drawer. It was beyond unacceptable.
I called the front desk, and they sent a housekeeping staff member who argued with me, insisting, “Dis clean dis morning.” Meanwhile, I’m staring at an entire bathroom counter covered in shaved hair and a pillow that very obviously had someone else’s head on it. Despite the clear evidence, she kept insisting it was clean. The toilet paper was already half-used, the curtains had a questionable stain that looked like blood, and the sliding door had white, grimy handprints all over it.
Feeling absolutely grossed out, I decided to shower—only to find that the body wash smelled absolutely putrid. It was honestly unbearable. Then I ordered food, looking forward to some shoestring fries, only to receive steak fries instead. Not a huge deal in comparison to everything else, but at this point, it just added to the disappointment.
The hallways echo so much that every little sound carries, making it constantly feel like someone is trying to get into my room. To make things worse, the extra door security gadget I ordered doesn’t even align with any of the bolts, leaving me with no way to reinforce the door. I came here to relax, but so far, I’ve been everything but.
I should not have to place a Publix order for body wash and practically everything else just to survive my stay here. For the price I’m paying, I could have VIP meet-and-greet tickets for Carrie Underwood instead of this disaster of an experience. And the worst part? I still have six more nights here. To say I’m not looking forward to it is an understatement. I am never coming back and strongly recommend staying elsewhere.
I called the front desk, and they sent a housekeeping staff member who argued with me, insisting, “Dis clean dis morning.” Meanwhile, I’m staring at an entire bathroom counter covered in shaved hair and a pillow that very obviously had someone else’s head on it. Despite the clear evidence, she kept insisting it was clean. The toilet paper was already half-used, the curtains had a questionable stain that looked like blood, and the sliding door had white, grimy handprints all over it.
Feeling absolutely grossed out, I decided to shower—only to find that the body wash smelled absolutely putrid. It was honestly unbearable. Then I ordered food, looking forward to some shoestring fries, only to receive steak fries instead. Not a huge deal in comparison to everything else, but at this point, it just added to the disappointment.
The hallways echo so much that every little sound carries, making it constantly feel like someone is trying to get into my room. To make things worse, the extra door security gadget I ordered doesn’t even align with any of the bolts, leaving me with no way to reinforce the door. I came here to relax, but so far, I’ve been everything but.
I should not have to place a Publix order for body wash and practically everything else just to survive my stay here. For the price I’m paying, I could have VIP meet-and-greet tickets for Carrie Underwood instead of this disaster of an experience. And the worst part? I still have six more nights here. To say I’m not looking forward to it is an understatement. I am never coming back and strongly recommend staying elsewhere.
Hotel response
Comment: 20 Feb 2025
Dear Passport638232,
I am truly sorry to hear that our accommodations and service did not meet your expectations. We strive to create a warm and welcoming environment for all our guests, and it’s disheartening to know we let you down. Your feedback is invaluable to us, and we are committed to using it to improve our services. We genuinely hope that the remainder of your stay is much more enjoyable.
Sincerely,
Jason Peters
General Manager
I am truly sorry to hear that our accommodations and service did not meet your expectations. We strive to create a warm and welcoming environment for all our guests, and it’s disheartening to know we let you down. Your feedback is invaluable to us, and we are committed to using it to improve our services. We genuinely hope that the remainder of your stay is much more enjoyable.
Sincerely,
Jason Peters
General Manager
Anonymous traveller
Comment: 25 May 2025
Stayed in: May 2025
The hotel is loud. The sounds from the lobby amplify up to the rooms. Add to this the sounds from the pool. There were a large number of children staying there who ran up and down the halls and stairwells all day and up to midnight. Hard to get any rest. Otherwise the hotel was very nice.
Anonymous traveller
Comment: 24 Mar 2025
Stayed in: Mar 2025
It was a last minute stay…the hotel is very nice and big. Staff was friendly. However, the cleanliness of the room…was disappointing. The sheets had dry bloom all over…sheets and pillowcases. Shower floor and toilet looked like it was just wiped down. Floor was poorly cleaned too. Must wear socks.
Family traveller
Comment: 20 Mar 2025
Worst experience
It was my wedding night and the lady who was working at the front desk was being very unreasonable. I said our rooms should have been booked under our last name as my in-laws booked two rooms for us and family/friends were staying there as well. They booked these rooms well in advance as I saw the confirmation/booking info and somehow our names were not showing up in the system and she was being so weird about it. It was the weirdest thing I have ever been through with customer service and from out of no where we were told we each would need parking passes that were a separate cost. This woman was being very rude.. no congratulations, zero hospitality, zero smiles. She was literally the worst person you could have in hospitality. As well as the manager who was on site at the time. Worst experience ever by Marriott. I literally had the most perfect day and to end the night with those two was really disappointing. I mean literally in my wedding gown arguing with people in the hospitality industry? So sad.
Hotel response
Comment: 21 Mar 2025
Dear Q1903CBrachelm,
I truly apologize for the difficult experience you had upon your arrival. I can only imagine how frustrating it must have been to discover that we did not have a reservation under your name. It’s disheartening to hear that we didn’t meet your expectations in terms of hospitality. Our staff usually strives to be attentive and responsive to our guests’ needs, but I’m sorry that wasn’t your experience. Your feedback is invaluable to us, and we will take it to heart to improve our service moving forward. Thank you for choosing to stay with us, and heartfelt congratulations on your new marriage.
Sincerely,
Jason Peters
General Manager
I truly apologize for the difficult experience you had upon your arrival. I can only imagine how frustrating it must have been to discover that we did not have a reservation under your name. It’s disheartening to hear that we didn’t meet your expectations in terms of hospitality. Our staff usually strives to be attentive and responsive to our guests’ needs, but I’m sorry that wasn’t your experience. Your feedback is invaluable to us, and we will take it to heart to improve our service moving forward. Thank you for choosing to stay with us, and heartfelt congratulations on your new marriage.
Sincerely,
Jason Peters
General Manager
Very good location
11775 Heron Bay Blvd, Coral Springs, 33076, United States|4.48 km from city centre
10 things to dowithin 0.74 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
3 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast options
Continental breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note there is a fee for early departure. Contact the hotel for details. Guests must be 21 years of age or older to check in. Please note that 2 double beds cannot be guaranteed unless the request appears as confirmed on the confirmation email per the hotel.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Fort Lauderdale Marriott Coral Springs Hotel & Convention Center: FAQs
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