Red Roof Inn Albany Airport
188 Wolf Road, Shakers, 12205, United States
+ 31
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Non-smoking
Pets allowed
More about Red Roof Inn Albany Airport
Red Roof Inn Albany Airport
Red Roof Inn Albany Airport is situated in Albany, within 10 km of New York State Capitol and 11 km of Capitol Building. This 2-star motel offers a 24-hour front desk, an ATM and free WiFi. The property is non-smoking and is set 7.
Ratings and reviews
Cleanliness2.8
Location2.9
Service2.8
Facilities2.8
Traveller reviews
Anonymous traveller
Comment: 17 Apr 2025
Stayed in: Apr 2025
The toliet seat was not tight at all, there was black long hair in the tub, paint peeling on the door.
Family traveller
Comment: 1 Jun 2025
Stay away
The only good thing I could say was that the front desk worker was polite.
The hallways were dirty and smelled of marijuana. The first room we were given smelled so strongly of smoke that we couldn’t even fully walk in.
The next room we were given smelled of pet urine and had small blood stains and hairs on the bed sheets.
We quickly checked out and had to find another hotel for the night.
Not recommended at all
The hallways were dirty and smelled of marijuana. The first room we were given smelled so strongly of smoke that we couldn’t even fully walk in.
The next room we were given smelled of pet urine and had small blood stains and hairs on the bed sheets.
We quickly checked out and had to find another hotel for the night.
Not recommended at all
Anonymous traveller
Comment: 27 May 2025
Stayed in: May 2025
This is a very dated hotel. TV was a terrible blue tint and could not be fixed. Pool was messy and wasnt skimmed daily. Learned my lesson, not all La Quinta's are the same. Smelt like weed and cigarettes. These should be $60 a night, not double that price. Walls had poor patch work and substances splatter in it. Jusf didnt feel like a safe place to stay, would have left if it wasnr just myself.
Family traveller
Comment: 27 May 2025
Inexpensive, but not worth it- stay away!
This is the first poor rating I have ever left for any business.
Not the cleanest place, and the hallways smelled of cigarette smoke, but cheap- so not unexpected. The breakfast also had all carbs and no protein, but what do you expect from hotel breakfast?
Sorry in advance for the long review to follow:
However, this was unfortunately the worst experience I’ve ever had with a hotel manager. The night before, our plans unexpectedly changed on us, so that night I walked down to the front desk to ask the staff if we could check out one night early, and if we would be charged for that night. She told me that she would note the account, and for me to talk to the staff that morning, but that we would not be charged for the last night because I spoke with her. The next morning, I checked out with the manager (Ryan) and told him of the previous night’s conversation. He said that since we informed them after the 3pm cutoff, that we would be charged for the upcoming night anyways, despite what I was told the night before. He then said he had to fill up the breakfast buffet, and that he didn’t have anymore time for me. When I called back later, he informed me that he was filling a complaint with cooperate about me. (Obviously I had been upset, but I never yelled at him, and never cursed)
Avoid this place at all costs.
Not the cleanest place, and the hallways smelled of cigarette smoke, but cheap- so not unexpected. The breakfast also had all carbs and no protein, but what do you expect from hotel breakfast?
Sorry in advance for the long review to follow:
However, this was unfortunately the worst experience I’ve ever had with a hotel manager. The night before, our plans unexpectedly changed on us, so that night I walked down to the front desk to ask the staff if we could check out one night early, and if we would be charged for that night. She told me that she would note the account, and for me to talk to the staff that morning, but that we would not be charged for the last night because I spoke with her. The next morning, I checked out with the manager (Ryan) and told him of the previous night’s conversation. He said that since we informed them after the 3pm cutoff, that we would be charged for the upcoming night anyways, despite what I was told the night before. He then said he had to fill up the breakfast buffet, and that he didn’t have anymore time for me. When I called back later, he informed me that he was filling a complaint with cooperate about me. (Obviously I had been upset, but I never yelled at him, and never cursed)
Avoid this place at all costs.
Business traveller
Comment: 6 Apr 2025
Stay Away
My experience at the La Quinta Inn in Everett was extremely disappointing and unacceptable. The room and services provided did not match the basic expectations of hospitality or professionalism.
To begin with, the staff was unprofessional, dismissive, and unresponsive to multiple concerns I raised during my stay. What made this worse was the follow-up, in which management fabricated outrageous and false claims about the condition of the room to justify unwarranted fees. These included fraudulent accusations of marijuana use (I’m allergic and do not smoke), urine on the floor (completely false), and excessive pet hair (despite my service animal being freshly groomed and well-behaved).
The handling of these issues after the fact showed not only a lack of accountability but also a disturbing attempt to retaliate against a guest for filing a legitimate complaint. The so-called “documentation” was only created after I contacted them, which shows a lack of integrity in how issues are addressed.
If this is how La Quinta and Wyndham allow franchise locations to operate—using deceit and lies to cover up poor service—I would strongly recommend travelers avoid this location and proceed with caution when booking through this brand.
I am currently seeking a full refund and a formal apology from management. Until then, this experience stands as one of the worst I’ve had in recent memory.
To begin with, the staff was unprofessional, dismissive, and unresponsive to multiple concerns I raised during my stay. What made this worse was the follow-up, in which management fabricated outrageous and false claims about the condition of the room to justify unwarranted fees. These included fraudulent accusations of marijuana use (I’m allergic and do not smoke), urine on the floor (completely false), and excessive pet hair (despite my service animal being freshly groomed and well-behaved).
The handling of these issues after the fact showed not only a lack of accountability but also a disturbing attempt to retaliate against a guest for filing a legitimate complaint. The so-called “documentation” was only created after I contacted them, which shows a lack of integrity in how issues are addressed.
If this is how La Quinta and Wyndham allow franchise locations to operate—using deceit and lies to cover up poor service—I would strongly recommend travelers avoid this location and proceed with caution when booking through this brand.
I am currently seeking a full refund and a formal apology from management. Until then, this experience stands as one of the worst I’ve had in recent memory.
Location
188 Wolf Road, Shakers, 12205, United States|1.91 km from city centre
10 things to dowithin 1.92 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests must be at least 21 years or older to check in without a parent or official guardian. One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome. Please note that all guests 18 years or older needs to provide valid Military ID at check-in.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Red Roof Inn Albany Airport: FAQs
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